Oracle

Principal Software Engineer

Job Description

As a member of support organization, the job focus is to deliver high quality customer service to the Oracle database cloud customer base while serving as an advocate for the customer needs. The job profile involves resolving technical issues mostly raised by customers through the customer portal. The job responsibility includes: 

  • Taking ownership of customer issues reported and seeing problems through to resolution.
  • Researching, diagnosing, fixing and identifying solutions to resolve technical issues.
  • Following standard operating procedures for proper engagement of internal and external partners.

Oracle Database-as-a-Service

Oracle Database-as-a-Service (DBaaS) brings the power and versatility of the Oracle Database to the cloud. As a service offering built on top of Oracle Cloud Infrastructure, it integrates award winning Oracle database technologies such as the Oracle Autonomous Database, Oracle Exadata and Oracle Real Application Clusters (RAC) making them available to customers of all stripes both for Online Transaction Processing (OLTP) as well as Data Warehousing workloads.

References

Educational Qualification

  • Degree in a relevant field from a recognized university
  • B Tech / M Tech / BE / MCA / MSc or B.Sc Computer science

Required skills

 Technical

Working Experience in Oracle Cloud Technologies – Oracle Cloud Infrastructure (OCI)

Work experience and in-depth knowledge in

  • Oracle Cloud Infrastructure - Base Database Service
  • Autonomous Database - Shared/Dedicated
  • Backup Cloud Services
  • Oracle Database Autonomous Recovery Service - ZDLRS/DBRS/RCV

In-depth knowledge and working experience in Oracle Database Performance Tuning

  • Fixing performance issues
  • Instance Tuning
  • SQL Tuning

Good working knowledge of other Oracle Database Areas

  • Backup and Recovery
  • Dataguard
  • Real Application Clusters, ASM

Experience in the following

  • Operating System (various Unix & Linux flavors).
  • Networking & Hardware. 
  • Virtualization

Customer Management

  • Ability to understand customer problem and provide technical solution in timely manner.
  • Ability to understand customer urgency and sensitivity of problem.
  • Ability to speak confidently and communicate clearly with customer.
  • Ability to work efficiently with a highly demanding customer.
  • Ability to collaborate effectively with different stake holders – internal and external.
  • Independent and self-motivated.

Work Experience

  • 12+ years of experience in Administration/Fixing/Maintenance of the Oracle Database.
  • Working knowledge in Oracle cloud or any other leading cloud technologies.
  • Oracle Database Performance Tuning – Instance and SQL Tuning

Career Level - IC4


Jobs at Bengaluru

Oracle

Senior Member of Technical Staff

Professional

Bengaluru, Karnataka

View Details

Last Date: March 29, 2025

Oracle

Software Developer 3

Professional

Bengaluru, Karnataka

View Details

Last Date: March 12, 2025

Google

Senior Engineering Manager, Sports,…

Freshers/Experienced

Bengaluru, Karnataka

View Details

Last Date: Jan. 2, 2025

Oracle

Senior Integrations Developer

Professional

Bengaluru, Karnataka

View Details

Last Date: Feb. 2, 2025

Oracle

Principal Program Manager

Professional

Bengaluru, Karnataka

View Details

Last Date: Feb. 16, 2025

Oracle

Principal Software Developer

Professional

Bengaluru, Karnataka

View Details

Last Date: June 6, 2025

Oracle

Oracle Finance Fusion Functional En…

Professional

Bengaluru, Karnataka

View Details

Last Date: April 12, 2025

Oracle

PLSQL Developer

Professional

Bengaluru, Karnataka

View Details

Last Date: April 6, 2025

Oracle

Principal Software Engineer

Professional

Bengaluru, Karnataka

View Details

Last Date: Jan. 14, 2025

Oracle

Senior Full Stack Java Cloud develo…

Professional

Bengaluru, Karnataka

View Details

Last Date: Dec. 24, 2024

Oracle

Principal Consultant

Professional

Bengaluru, Karnataka

View Details

Last Date: June 7, 2025

Amazon

Program Manager, Brand Registry

Freshers/Experienced

Bengaluru, Karnataka

View Details

Last Date: Jan. 7, 2025




More Jobs at Oracle

Oracle

Lead Oracle DBA/Exadata DBA

Professional

Mumbai, Maharashtra

View Details

Last Date: Feb. 25, 2025

Oracle

Database Administrator 2-IT

Professional

Bengaluru, Karnataka

View Details

Last Date: April 30, 2025

Oracle

HCM Guided Learning Specialist

Professional

Bengaluru, Karnataka

View Details

Last Date: March 1, 2025

Oracle

Senior Member Technical Staff

Professional

Bengaluru, Karnataka

View Details

Last Date: May 14, 2025

Oracle

Senior Network Developer

Professional

Bengaluru, Karnataka

View Details

Last Date: March 2, 2025

Oracle

Technical Enterprise Architect – Di…

Professional

Bengaluru, Karnataka

View Details

Last Date: Jan. 12, 2025

Oracle

Cloud Native Microservices Software…

Professional

Bengaluru, Karnataka

View Details

Last Date: April 13, 2025

Oracle

Temp Staff

Professional

Bengaluru, Karnataka

View Details

Last Date: Jan. 22, 2025

Oracle

Associate Transaction Processing Co…

Professional

Gurugram, Haryana

View Details

Last Date: June 15, 2025

Oracle

Software Developer

Professional

Bengaluru, Karnataka

View Details

Last Date: May 26, 2025

Oracle

Principal Member of Technical Staff…

Professional

Bengaluru, Karnataka

View Details

Last Date: Feb. 10, 2025

Oracle

Oracle Fusion HCM Functional Consul…

Professional

Bengaluru, Karnataka

View Details

Last Date: Jan. 16, 2025




Actively Recruiting Companies at Bengaluru, Karnataka