Oracle

Systems Analyst 2-IT

Job Description

Main Responsibilities 

  • Install, configure, and maintain Retail application environments.
  • Upgrade and patch application environments and their technology stacks
  • Debug issues related to application configuration and technology stacks.
  • Create and maintain ad hoc productivity and automation scripts.
  • Triage hardware, operating system, networking, and related issues
  • Assist development and QA teams in identifying and solving application and performance issues.
  • Publish and maintain documentation on web pages related to services offered.
  • Operate independently and as part of a team including remote team members and multiple stakeholders.
  • Provide customer support during their implementation cycle, go-live and post-go-live.
  • Ready to participate in non-business hours and weekend on-call support for customers.
  • Communicate with internal and external stakeholders and the global cloud support team.

Career Level - IC3


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