Oracle
Principal Analyst - Oracle SCM
Job Description
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. You are expected to be an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. Services may be frequently provided by on-site customer visits.
Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. 7 years experience with Core products or eight years experience with Applications products, BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle).
Career Level - IC4
Jobs at Bengaluru
Oracle
Software Developer 3
Professional
Bengaluru, Karnataka
Last Date: Sept. 30, 2025
Oracle
Product Manager/Strategy 4-ProdDev
Professional
Bengaluru, Karnataka
Last Date: June 8, 2025
Oracle
5G Solution Integrator
Professional
Bengaluru, Karnataka
Last Date: June 4, 2025
Oracle
Business Analyst 2-Ops
Professional
Bengaluru, Karnataka
Last Date: July 28, 2025
Oracle
Principal Integrations Developer
Professional
Bengaluru, Karnataka
Last Date: June 18, 2025
Amazon
Software Development Manager III
Freshers/Experienced
Bengaluru, Karnataka
Last Date: April 22, 2025
Formal Verification Engineer, Platf…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: April 17, 2025
Oracle
Contracts Administrator 2-Fin
Professional
Bengaluru, Karnataka
Last Date: Aug. 25, 2025
Amazon
Software Development Engineer
Freshers/Experienced
Bengaluru, Karnataka
Last Date: April 22, 2025
Oracle
Member Technical Staff
Professional
Bengaluru, Karnataka
Last Date: July 30, 2025
Amazon
Senior ATE Test Engineer
Freshers/Experienced
Bengaluru, Karnataka
Last Date: April 29, 2025
More Jobs at Oracle
Oracle
Principal Software Engineer (IC4)
Professional
Bengaluru, Karnataka
Last Date: Sept. 17, 2025
Oracle
Senior Advanced Services Engineer
Professional
Bengaluru, Karnataka
Last Date: June 11, 2025
Oracle
Senior Applications Engineer
Professional
Hyderabad, Telangana
Last Date: May 11, 2025
Oracle
Systems Analyst 3-Support
Professional
Bengaluru, Karnataka
Last Date: Aug. 18, 2025
Oracle
Principal Member of Technical Staff
Professional
Hyderabad, Telangana
Last Date: June 15, 2025
Oracle
Senior Automation Test Engineer (Se…
Professional
Bengaluru, Karnataka
Last Date: July 8, 2025
Oracle
Principal Applications Engineer - C…
Professional
Bengaluru, Karnataka
Last Date: Aug. 9, 2025
Oracle
Full Stack Developer JAVA/PLSQL
Professional
Bengaluru, Karnataka
Last Date: April 19, 2025
Oracle
Software Developer 4 (Java Develope…
Professional
Bengaluru, Karnataka
Last Date: Sept. 17, 2025
Oracle
Core Banking Functional Consultant
Professional
Bengaluru, Karnataka
Last Date: Sept. 28, 2025
Oracle
Manager, Oracle Analytics Customer …
Professional
Bengaluru, Karnataka
Last Date: Aug. 18, 2025
Actively Recruiting Companies at Bengaluru, Karnataka