Oracle

Technical Account Representative (TAM) - OCI

Job Description

Our Ideal Candidate: 

 

Our ideal candidate will typically be expected to demonstrate the following attributes:

  • Good technical knowledge in Oracle Cloud Infrastructure 
  • Knowledge & working experience in ExaCS
  • Understanding of Technical architecture landscape
  • Should have a strong customer facing skills
  • Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate very dynamic business. 
  • Excellent team player, willing to learn new technologies
  • Strong organization skills, detail oriented & communication skills. .
  • University degree, with post graduate technical or management qualifications or other relevant experience. 
  • OCI Certified / ITIL Foundation Certification in IT Service Management

 

Technical Expertise: 

Cloud Infrastructure Knowledge:

  • Proficient in Oracle Cloud Infrastructure.
  • Experienced in ExaCS. 
  • Knowhow of OCI network architecture
  • Tech Skills: MAA, Disaster Recovery, Security, Backups, Compliance, Capacity Planning
  • Oracle Cloud Certification: Foundation, Associate Architect

Soft Skills: 

  • Able to consider diverse perspectives
  • Ability to articulate and translate customer needs into solutions.
  • Demonstrates creativity and innovativeness.
  • Stakeholder management: Strong ability to manage stakeholders effectively.
  • Customer management: Strong ability to manage customer expectations
  • Excellent communication abilities
  • Ability to communicate with virtual XLOB team(s)
  • Ability to lead and drive technical discussions related to Oracle Cloud Infrastructure

 

Career Level - IC5


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