Oracle
Technical Account Representative (TAM) - OCI
Job Description
Our Ideal Candidate:
Our ideal candidate will typically be expected to demonstrate the following attributes:
- Good technical knowledge in Oracle Cloud Infrastructure
- Knowledge & working experience in ExaCS
- Understanding of Technical architecture landscape
- Should have a strong customer facing skills
- Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate very dynamic business.
- Excellent team player, willing to learn new technologies
- Strong organization skills, detail oriented & communication skills. .
- University degree, with post graduate technical or management qualifications or other relevant experience.
- OCI Certified / ITIL Foundation Certification in IT Service Management
Technical Expertise:
Cloud Infrastructure Knowledge:
- Proficient in Oracle Cloud Infrastructure.
- Experienced in ExaCS.
- Knowhow of OCI network architecture
- Tech Skills: MAA, Disaster Recovery, Security, Backups, Compliance, Capacity Planning
- Oracle Cloud Certification: Foundation, Associate Architect
Soft Skills:
- Able to consider diverse perspectives
- Ability to articulate and translate customer needs into solutions.
- Demonstrates creativity and innovativeness.
- Stakeholder management: Strong ability to manage stakeholders effectively.
- Customer management: Strong ability to manage customer expectations
- Excellent communication abilities
- Ability to communicate with virtual XLOB team(s)
- Ability to lead and drive technical discussions related to Oracle Cloud Infrastructure
Career Level - IC5
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