Oracle
Java PLSQL Support Engineer
Job Description
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As an Associate Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Your primary task will be to provide level one support to customers who contact the Oracle Solution Center and maintain high level of customer satisfaction while meeting guidelines (mostly through electronic means). Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures. As this is an entry-level technical position at Oracle, a technical degree is preferred i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA. OR functional degree + technical higher degree or in lieu of degree may substitute 4 years professional experience & professional certification (i.e., CNE, MCSE, CPA, Oracle, etc.).
Career Level - IC1
Jobs at Bengaluru
Amazon
Sr. Program Manager, Last Mile Deli…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: April 15, 2025
Oracle
Java J2EE Senior Developer
Professional
Bengaluru, Karnataka
Last Date: July 21, 2025
Oracle
Principal Applications Engineer
Professional
Bengaluru, Karnataka
Last Date: Sept. 1, 2025
Oracle
Software Developer 4
Professional
Bengaluru, Karnataka
Last Date: Sept. 24, 2025
Oracle
Site Reliability Developer 2
Professional
Bengaluru, Karnataka
Last Date: May 30, 2025
Oracle
Revenue Analyst 2-Fin
Professional
Bengaluru, Karnataka
Last Date: Aug. 26, 2025
Oracle
Lift Implementation Specialist - AI
Professional
Bengaluru, Karnataka
Last Date: Aug. 9, 2025
Oracle
Site Reliability Developer 3
Professional
Bengaluru, Karnataka
Last Date: Aug. 12, 2025
Oracle
Senior Member of Technical Staff
Professional
Bengaluru, Karnataka
Last Date: May 22, 2025
Oracle
Principal Member Technical Staff
Professional
Bengaluru, Karnataka
Last Date: May 21, 2025
More Jobs at Oracle
Oracle
Technology Sales Representative IV
Professional
Mumbai, Maharashtra
Last Date: Sept. 28, 2025
Oracle
Linux/Solaris Administrator
Professional
Chennai, Tamil Nadu
Last Date: Aug. 21, 2025
Oracle
Oracle Application Lead (Oracle PLS…
Professional
Bengaluru, Karnataka
Last Date: Sept. 14, 2025
Oracle
Oracle Fusion Finance (Techno-Funct…
Professional
Hyderabad, Telangana
Last Date: May 4, 2025
Oracle
Technical Analyst 4-Support
Professional
Bengaluru, Karnataka
Last Date: May 4, 2025
Oracle
Software Developer (OCI)
Professional
Bengaluru, Karnataka
Last Date: July 27, 2025
Oracle
Principal Service Assurance Engineer
Professional
Hyderabad, Telangana
Last Date: May 17, 2025
Oracle
Senior Technical Analyst
Professional
Bengaluru, Karnataka
Last Date: Aug. 31, 2025
Oracle
Program Manager 4-ProdDev
Professional
Bengaluru, Karnataka
Last Date: Sept. 20, 2025
Oracle
Oracle SaaS ERP Snr Functional - Te…
Professional
Bengaluru, Karnataka
Last Date: June 3, 2025
Actively Recruiting Companies at Bengaluru, Karnataka