Oracle
User Assistance Developer 4
Job Description
- Responsible for creating and maintaining technical documentation, including admin guides, API documentation, release notes, and knowledge base articles, for our IAM platform.
- Assess the current documentation standards and guidelines, and suggest best practices to ensure consistency, quality, and accuracy across all documentation deliverables.
- Collaborate closely with cross-functional teams, including Product Management, Engineering, Customer Support, and Quality Assurance, to gather technical information and insights for documentation purposes.
- Explain complex information in a clear and concise manner & work with extended teams to ensure accuracy of product descriptions and align with documentation releases and other deliverables.
- Conduct regular reviews and audits of existing documentation to identify areas for improvement, updates, and enhancements based on customer feedback, product updates, and industry best practices.
- Stay current with industry trends, emerging technologies, and regulatory requirements related to IAM and security documentation practices.
Career Level - IC4
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