Oracle

Senior Analyst - Collections

Job Description

This role reports into Assistant Manager/Deputy Manager/Manager

Specific Responsibilities 

  • Interacting with US clients and helping them understand their invoices.
  • Handling Top customer’s (US based clients) billing related queries.
  • Reduction in Ageing & Invoice Printing
  • Basic Understanding of Order documents/Purchase Order/ Quote
  • Responsible for Invoicing, Accounts receivable, Order Rebilling, Credit memos and handling customer satisfaction issues.
  • Identification of right Point of Contact
  • Combine resourcefulness and problem solving with good analytical skills of order management
  • Hardworking and adaptable to changing requirements and to consistently deliver improved research and production results. 
  • Team player who is dedicated to quality with continuous improvement and bottom-line objectives. Create separate points
  • To be competent and successful forerunner in this competitive environment - achieved through involvement, perseverance and commitment.
  • Maintained Productivity always at the given targets.

Relevant Experience & Training 

  • Commerce graduate or equivalent with 3-5 years of experience in same role or in Accounting/Finance 
  • Working knowledge of MS Office and databases
  • Excellent communication skills (written and oral) 
  • Knowledge of billing procedures and collection techniques (e.g. skip tracing)
  • Flexibility to work in Shifts (Primarily between 7 PM to 4 AM)
  • This requires working from office premises all 5 days a week. 

 

Career Level - IC2


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