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Amazon
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
AWS Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or designing entirely new cloud-based systems.
Specialist SAs play a critical role in capturing customer feedback, advocating for roadmap enhancements, and anticipating customer requirements as they work backwards from their needs. As domain experts, SSAs also participate in field engagement and enablement, producing content such as whitepapers, blogs, and workshops for customers, partners, and the AWS Technical Field.
Database Specialist Solutions Architects combine technical skills in Databases, business acumen, and technical sales skills. They are focused on supporting customers throughout the engagement lifecycle and work closely with the teams that support implementation including AWS Professional Services and Partners. SSAs unblock customers and help them get to production faster. Joining AWS as a Specialist Solutions Architect will give you opportunities to work on interesting and challenging problems, collaborate with a group of skilled practitioners focused on delivering outcomes for our customers, and be part of a diverse and inclusive community committed to being Earth’s Best Employer
Key job responsibilities
In this role, you will need to be technically capable and credible in your own right as well as effective in shaping the customer and solutions focused skills of your team. You must enjoy learning and introducing new technologies in order to help colleagues and customers embrace and adopt new solutions. Furthermore, thought leadership in terms of looking beyond the technology and considering the value technology creates for our customers, and helping to change how technology is viewed are important aspects of the role. You will need to be adept at interacting, communicating and partnering with other teams within AWS such as services teams, field solutions architecture, sales, marketing, business development, and professional services, as well as representing your team to executive management. You should be passionate about helping companies/partners understand best practices for operating on AWS.
Here are some other qualities we are looking for:
Have a strong understanding of emerging technology solutions. The ideal candidate will have past experience working as a Solutions Architect or similar role .You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 8+ years of infrastructure architecture, database architecture and networking experience
- Knowledge of data engineering pipelines, cloud solutions, ETL management, databases, visualizations and analytical platforms
- Experience in customer-facing roles
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