Morgan Stanley

Associate - Business Analyst - PO/BA Authentication & Entitlements (Wealth Management)

Posted On

May 30, 2024

Location

Mumbai, Maharashtra

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

July 10, 2024

Job Description

Company Profile:

Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.

At Morgan Stanley India, we support the Firm’s global businesses, with critical presence across Institutional Securities, Wealth Management and Investment management, as well as in the Firm’s infrastructure functions of Technology, Operations, Finance, Risk Management, Legal and Corporate & Enterprise Services. Morgan Stanley has been rooted in India since 1993, with campuses in both Mumbai and Bengaluru. We empower our multi-faceted and talented teams to advance their careers and make a global impact on the business. For those who show passion and grit in their work, there’s ample opportunity to move across the businesses.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.

Division Profile:

The Wealth Management Platforms organization manages digital platforms and experiences across the Advisor, Workplace and Direct channels, ensuring that our capabilities lead the industry and are delivered and integrated seamlessly.

Position Summary:

We are seeking a talented and motivated Business Analyst to join the Morgan Stanley Wealth Management Digital Client Experience & Platforms team. The Digital Client Experience & Platforms team defines and drives the online and mobile experiences for Morgan Stanley and E*TRADE clients. In the Business Analyst role, you will inform direction and contribute to the creation and on-going success of the latest digital solutions for our clients. This role is for a business analyst / junior Product Owner on the Auth Preferences squad. Initial project/product coverage will include E*TRADE Security Settings rewrite, Third Party Data Sharing enhancements and BAU/RTB maintenance items. There may be ongoing coverage for Account Visibility / Single Sign On (AVSSO) as this is still in a transitional phase between squads. Future coverage would likely include UDP efforts for Security Settings enhancements (e.g., improved MFA options on ET, retiring legacy security settings) and username/password rules harmonization.

Key Responsibilities:

Key responsibilities will include but will not be limited to the following:

· Conduct business analysis to fulfill the needs of the business and technology teams

· Act as liaison between business units and project team in needed areas of product development, delivery support and enhancements

· Create management reporting and presentations to convey the status, strategy, roadmap and objectives of the product team

· Write clear, concise and complete user stories, epics and process flows

· Write client and field communications as well as training documentation as needed to promote the release and rollout of new features

· Assist with engagement of control partners (e.g. risk, compliance, legal, fraud) to satisfy the needs of the project team throughout the delivery lifecycle

· Collaborate with developers and testers to verify that solutions meet the business requirements

· Learn about and stay current with emerging authentication technologies and solutions

· Provide training support as needed for users, local field trainers and help desk personnel

· Provide support to users in the field for issues escalated to the team

· Participate in presentations and training events for Financial Advisors and other end users

· Support the release and implementation of platform and product enhancements

Experience:

· Bachelor’s degree required. Master’s degree will be a plus.

· 3 – 5 years of experience in financial services, wealth management or financial technology

Required Skills:

· Independent and motivated self-starter who can manage multiple parallel work streams and initiatives to aggressive deadlines

· Detail-oriented, highly organized and results-driven professional with a desire for learning opportunities and career development

· Outstanding verbal and written communication skills, including ability to create polished presentations suitable for senior management

· Ability to think critically, solve problems, assist with decision support and build rapport across the organization

· Experience working with cross functional teams, including UX, technology, marketing, communications, legal, risk and compliance

· Strong ability to represent and document business requirements, process flows, use cases, user stories and epics

· Experience with software development methodologies (i.e., Agile, Waterfall) with direct experience working with Agile processes and concepts

· Ability to work effectively in a fast paced, high energy, team-oriented environment

· Highly proficient with Microsoft Office applications including Excel, Powerpoint, Word, etc.

· Knowledge or experience with cyber security, fraud, authentication and user entitlements a plus

Registration Required:

· None

"Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents".

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