Morgan Stanley

Fraud Alerting - Associate - Cybersecurity Operations

Posted On

Dec. 17, 2024

Location

Mumbai, Maharashtra

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

Jan. 15, 2025

Job Description

Fraud Alerting - Associate - Cyber Security Operations
Fraud Alerting - Associate - Cyber Security Operations
Profile Description
Division	ETS	Location	0
We’re seeking someone to join our Fraud Alerting Investigations team responsible for the timely identification and immediate investigation of activity that could potentially expose the firm to monetary losses.
CDRR_Technology
The Cybersecurity organization's mission is to create an agile, adaptable organization with the skills and expertise needed to defend against increasingly sophisticated adversaries. This will be achieved by maintaining sound capabilities to identify and protect our assets, proactively assessing threats and vulnerabilities and detecting events, ensuring resiliency through our ability to respond to and recover from incidents and building awareness and increase vigilance while continually developing our cyber workforce.



Fraud Department
Fraud Operations mission is to deliver first-line defences to protect clients and the firm against Internal and External Fraud. We have powerful capabilities to be alerted to potential issues, make near real-time decisions both externally and internally, react to industry threats, and protect the firm. Refer attached for more details on core functions.
Cyber Security Operations
This is Associate position that monitors, detects, and responds to security incidents to ensure the organization's systems and data are protected from actual and potential threats or breaches.

Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. At Morgan Stanley India, we support the Firm’s global businesses, with critical presence across Institutional Securities, Wealth Management, and Investment management, as well as in the Firm’s infrastructure functions of Technology, Operations, Finance, Risk Management, Legal and Corporate & Enterprise Services. Morgan Stanley has been rooted in India since 1993, with campuses in both Mumbai and Bengaluru. We empower our multi-faceted and talented teams to advance their careers and make a global impact on the business. For those who show passion and grit in their work, there’s ample opportunity to move across the businesses for those who show passion and grit in their work. Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on…






What you’ll do in the role:
In an effort to protect client assets, provide a safe and secure banking environment, and minimize financial loss to the Firm from systematic security risk, the Fraud Operations Team is tasked with monitoring client activities to detect and curtail fraud. The Fraud Alerting Investigations Team is the Firm's first line of defence for monitoring suspicious transactions as part of the Fraud Operations Division. The team is responsible for the timely identification and immediate investigation of activity that could potentially expose the firm to monetary losses. The successful candidate will work closely with other teams within the Fraud Operations division as well as other stakeholders across the Firm. The role requires the candidate to have working knowledge of the financial services industry and ability to work directly with the customers. The Successful Candidate Will Be Responsible For: Real-time review and investigation of customer account activity to detect and prevent fraud and/or abuse Support new product launch of Zelle P2P in the digital direct platform to review fraud events and release of payments to maintain SLA requirements Partner with multiple stakeholders as appropriate to remediate confirmed fraud events Maintain understanding of operational business processes, policies and systems Work directly with customers to review legitimacy of activity and remediate any identified unauthorized activity Maintain defined SLAs (Service Level Agreements) as defined by the business to minimize risk exposure Identify and communicate new fraud scenarios and/or process gaps to management Learn other operational support functions for backup and cross-training purposes when needed Adhere to departmental and corporate policies to ensure guidelines are followed and executed in accordance with management's expectations

What you’ll bring to the role:

Skills Desired
Experience working in AML, KYC or Fraud environment desirable
Analytical, critical thinking, and decision-making skills
Minimum 2 years of experience in financial services industry or working knowledge of the industry
Minimum 2 year years of professional business working experience
Excellent communication and writing skills
Proven organizational skills and attention to detail
Ability to work in a team environment
Task oriented and inquisitive in nature
Self-motivated and able to efficiently produce results when working independently
Ability to work in a high-pressure environment, rendering overtime as needed to address business needs
Customer service experience is a plus

Responsible for a variety of functions including implementing procedures for monitoring compliance guidelines, AML due diligence checks, maintaining files and databases of all records relating to compliance and risk, participating in compliance audits, and assisting with standard and ad hoc reports to regulators. Knowledge of financial services regulations is preferred. Bachelor's degree, as well as 1 to 3 years of relevant experience, typically required.

Qualifications:
Bachelor's Degree or equivalent work experience in an area relevant to this position.

What you can expect from Morgan Stanley

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values — putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back — that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect, and cross-collaboration. Our Firm is differentiated by the Caliber of our diverse team, while our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximise their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.

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