Morgan Stanley

Fraud Investigation Specialist - Associate - Cybersecurity Ops II

Posted On

April 11, 2025

Location

Mumbai, Maharashtra

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

May 7, 2025

Job Description

Fraud Investigation Specialist - Associate - Cyber Security Operations

We are seeking a specialist to join our Fraud Department who will be responsible for identification, mitigation, and incident management of potential fraudulent banking transactions detected by a suite of detection tools as well as investigation and resolution of client-initiated fraud claims.

CDRR_Technology

The Cybersecurity organization's mission is to create an agile, adaptable organization with the skills and expertise needed to defend against increasingly sophisticated adversaries. This will be achieved by maintaining sound capabilities to identify and protect our assets, proactively assessing threats and vulnerabilities and detecting events, ensuring resiliency through our ability to respond to and recover from incidents and building awareness and increase vigilance while continually developing our cyber workforce.

Fraud Department

Fraud Operations mission is to deliver first-line defences to protect clients and the firm against Internal and External Fraud. We have powerful capabilities to be alerted to potential issues, make near real-time decisions both externally and internally, react to industry threats, and protect the firm. Refer attached for more details on core functions.

Cyber Security Operations

This is Associate position that monitors, detects, and responds to security incidents to ensure the organization's systems and data are protected from actual and potential threats or breaches.

Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.

At Morgan Stanley India, we support the Firm’s global businesses, with critical presence across Institutional Securities, Wealth Management, and Investment management, as well as in the Firm’s infrastructure functions of Technology, Operations, Finance, Risk Management, Legal and Corporate & Enterprise Services. Morgan Stanley has been rooted in India since 1993, with campuses in both Mumbai and Bengaluru. We empower our multi-faceted and talented teams to advance their careers and make a global impact on the business. For those who show passion and grit in their work, there’s ample opportunity to move across the businesses for those who show passion and grit in their work.

Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on…

What you’ll do in the role:

Responsibilities:

> Daily monitoring and investigation of work queues to ensure payments are in a secure and accurate state before release
> Working with payment community to investigate wire activity and ensure all controls and checks have been completed, as well as necessary documentation in place where required
> Real time review and investigation of monetary transactions to determine if fraud or misrepresentation exists for payments not recorded within Firms books and records
> Monitor the Firms detective Fraud Controls (inline validation), and co-ordinate escalation process with Internal Stakeholders on verifying outgoing SWIFT payment messages within a strict timeframe
> Daily communication with stakeholders across multiple business lines
> Daily monitoring of Call Back Verification queries, investigation and quality assurance
> Daily interaction with Fraud Ops colleagues in Glasgow, Hong Kong, Sydney and Baltimore
> Coordinate and assist on proposed decisions and action to be taken as a result of any fraud investigation.
> Document findings in a concise manner for communication to the appropriate internal stakeholders and Senior Management.
> Review and investigation of any Business Email Compromise (BEC) scenarios.
> Adhere to departmental and corporate policies to ensure guidelines are followed and executed in accordance with management's expectations.
> Creation of monthly reporting around CBV and payments functions, for submission to various senior management forums
> Drafting and maintaining procedure documents
> Leading and contributing to various projects as part of the global team

What you’ll bring to the role:

Skills Required:

> Experience in fraud or break investigations desirable (but not essential)
> Payment knowledge and an understanding of SWIFT formatting desirable (but not essential)
> Ability to manage conflict and challenge payment teams processes and controls
> Confident, well rounded, methodical person with strong analytical skills
> Self-motivated, pro-active and have the ability to work consistently and proficiently to achieve goals either as individual or as part of a team
> Thinks like an owner
> Strong risk awareness
> Experience working with senior management a plus
> Proficient in Microsoft Excel and PowerPoint
> Attention to detail and accuracy is essential
> Task oriented and inquisitive in nature
> Excellent spoken and written English
> Demonstrate a strong understanding of Fraud risks and threats to MS and industry desirable (but not essential)

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.

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