Oracle

Senior Technical Account Representative (TAM)

Posted On

June 14, 2024

Location

Mumbai, Maharashtra

Experience Level

Professional

Job Type

Permanent

Apply By

Dec. 11, 2024

Job Description

Our customers will measure our contribution to their success based on the value they receive from our services. TAMs are responsible for the overall governance and technical service delivery. They help customers maximize the business value of their Oracle investments, achieving the desired business outcomes while minimizing risk. To do this, TAMs must become trusted advisors to the customer, ensure consistency and quality of deliverables, help customers deliver their IT strategy, overcome challenges and meet business goals, and use leading practices for successful Oracle technology and Cloud deployments and operations. The Services Portfolio includes Managed Services, On-Premise, Hybrid Cloud, Applications, Platforms and Databases (SaaS/PaaS/IaaS), and Security services that TAMs may manage in full or in part..

Engineering Graduate
Excellent verbal & written communication skills
Should be have leadership experience in managing Large and complex Oracle Databases Installations and Projects
Must be a team player
Excellent Requisite Core Oracle Database Skill Sets
Should have worked on Database Versions11g,12c,19c Hands on.
Minimum of 12 Years of Relevant Experience
Should have worked extensively on Database Upgrades/ Platform Migrations/Backup and Recovery/Maintenance.
Should have excellent Knowledge on Database Options including RAC/ASM/ Active Data Guard etc.
Problem management and provide work arounds in crisis situations.
Should have experience in managing large customer engagements
Should be a Hands on Guy and able to provide Technology Leadership to team.
Responsible for managing and supporting database platforms,
Working closely with the partners, application support teams, technical support team
As Senior Member of team recognize areas for improvement in the team;
Responsible for taking appropriate action to initiate changes;
Responsible for recommending and implementing database security policies, database backup, recovery, and redundancy strategies
Responsible for implementing automated monitoring to ensure proactive handling of issues

Career Level - IC3

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