Amazon

ICQA - Research Analyst, PNQ3

Posted On

July 23, 2025

Location

Pune, Maharashtra

Experience Level

Freshers/Experienced

Job Type

Fulfillment & Operations Management

Apply By

Aug. 12, 2025

Job Description

At Amazon, we strive to be Earth’s most customer centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity

· Daily/ weekly/ monthly Research activities: Data mining and understand the reasons for Quality Defects
· Prepare and publish daily/ weekly/ monthly reports on inventory quality (IRDR/ Large adjustments/ Unmatched X, Top20 reports/ HRV adjustments etc)
· Bin Management and control ( creation/ addition/ deletion/ bin locks)
· Conduct daily training and also will be responsible to conduct daily skill huddles
· Quality Feedback to associates
· Stand-in for Process Associate and the Area Manager

Key job responsibilities
. Experience in troubleshooting/ problem-solving desired
· Strong analytical, math, data analysis, listening & communication skills
· Experience in analyzing shop-floor processes and trends and recommending improvements
· Knowledge of SQL is mandatory. Visual Basic is an added advantage
· Use of macros to simplify reports

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

A day in the life
A day in the life
• Works on key business aspects of safety, quality, customer experience, and productivity of their department.
• Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.
• Follow FC leadership routine and partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals.
• Support all safety programs and compliance to ensure a safe work environment for all associates.
• Participate in process improvement initiatives of the department.-Experience in an analytical role in the Quality Assurance function preferred
-Business analysts in any of the Amazon teams who have a flair for data crunching and generating innovative reports that drive actions

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