Capgemini

ServiceNow ITSM Developer | 6 to 12 Years | Pan India

Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. 

Job Description

  • Strong experience working on ServiceNow implementations / Enhancement
  • Hands on experience in ServiceNow ITOM module.
  • Must have experience in implementing CMDB/Discovery/Service Mapping/event management solutions, Event rule, alert rule, sub-flow creation, Assignment rules, RegEx.
  • Must have Power Shell/Shell and Java Script knowledge for use cases development.
  • Working knowledge in ServiceNow IT Operations Management Solutions and be able to build or modify custom patterns and troubleshoot.
  • Experienced in working with 3rd party integrations

Primary Skills

  • ServiceNow ITOM Module
  • 3rd party integrations
  • CMDB/Discovery/Service Mapping/event management
  • Certifications - ServiceNow Certified System Administrator, CIS – Event Management

 

Secondary Skills

  

  • Should understand CI binding, correlation logic in ServiceNow.
  • Experience to handle complex client and propose solutions on AIOps area.
  • Understanding Agile and SCRUM

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. 


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