IBM

Network Security Consultant-StealthWatch

Job Description

Introduction
Information and Data are some of the most important organizational assets in today’s businesses. As a Security Consultant, you will be a key advisor for IBM’s clients, analyzing business requirements to design and implement the best security solutions for their needs. You will apply your technical skills to find the balance between enabling and securing the client's organization with the cognitive solutions that are making IBM the fastest growing enterprise security business in the world.

Your Role and Responsibilities
We are seeking a highly skilled and motivated Technical Network Security Engineer who will be responsible for providing Expert Support (Design, Configuration and Troubleshooting) to our customer, focusing on Cisco's Security Technology Portfolio -Cisco Stealthwatch (Secure Network Analytics).


Required Technical and Professional Expertise
Customer Support:
  • Respond promptly to customer inquiries, troubleshoot, and resolve issues related to target technologies.
  • Provide remote support and on-site assistance as required, ensuring timely issue resolution.
  • Working in co-ordination with customer and customer NI team ensuring to get deep understanding of customer network and traffic flows.

Technical Expertise:
  • Demonstrate a comprehensive understanding of Cisco’s Security Products Portfolio.
  • Stay updated on the latest developments in Cisco technologies and incorporate them into troubleshooting and support activities.
  • Troubleshooting and Problem Resolution
  • Excellent knack to Diagnose and resolve complex security and data routing issues involving Cisco hardware, software, and protocols in the shortest period.
  • Ability to use advanced Troubleshooting methodologies
  • Deep command of software diagnostic capabilities (traces, logs, show commands, performance measurements, deep knowledge of security, Switching and Routing protocols).
  • Utilize network programming languages like Python and automation tools such as Ansible for efficient data collection, correlation and issue resolution.
  • Collaborate with clients and network operators to plan and execute maintenance windows effectively.
  • Creative problem solver, comfortable with challenging the status quo and rapidly responding to escalated issues.
  • Create and maintain detailed documentation, including knowledge base articles, troubleshooting guides, best practices, and comprehensive records of maintenance window activities.
  • Document automated solutions using scripts and playbooks for future reference.

Qualifications / Required Skills
  • 5-7 years of experience in working Cisco's Security Technology Portfolio and working as a Technical Specialist to manage the overall operation for ‘Secure Network Analytics’ (formerly Steathwatch)
  • minimum of 3-4 years of relevant experience
  • Bachelor’s degree in Electronics and Communication, Computer science, Information Technology, or related field
  • A solid foundation in Electronics and Communication, computer science or a related field provides the fundamental knowledge required for understanding networking principles and technologies.
  • Cisco Certifications
  • CCNP (Cisco Certified Network Professional)
  • Demonstrates advanced knowledge and skills in Cisco networking.
  • Validates the ability to plan, implement, verify, and troubleshoot complex network solutions.
  • CCIE (Cisco Certified Internetwork Expert) Preferred
  • A highly regarded expert-level certification that demonstrates a deep understanding of Cisco networking technologies.
  • Expert written and oral communication skills, including experience with executive-level presentations.


Preferred Technical and Professional Expertise
  • Knowledge of and experience with standard network logging formats, network management systems and network security monitoring systems, security information, and event management, network packet analysis tools, and forensic analysis tools.
  • Knowledge of and experience with web proxy, firewalls, IPS, IDS, mail content scanning appliances, enterprise Antivirus solutions, Network Analysers, and domain name servers desired
  • Demonstrated knowledge in one or more of the following areas: network security principles, host-based security principles, network and system administration, forensic analysis principles
  • Knowledge related to the current state of cyber international relations, adversary tactics, and trends.

About Business Unit
IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

Your Life @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?



About IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


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