Amazon

Sr. System Development Engineer, L6, REALM EPIC

Posted On

Sept. 13, 2024

Location

Hyderabad, Telangana

Experience Level

Freshers/Experienced

Job Type

Systems, Quality, & Security Engineering

Apply By

Oct. 1, 2024

Job Description

Your problem resolving skill have a direct impact on people and will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups.
Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby, C/C++, JAVA), performing SQL queries, updating, tracking and resolving technical challenges. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems.

The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You should have expert knowledge in large scale distributed system design and engineering best practices. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.

Key job responsibilities
Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby, C/C++, JAVA), performing SQL queries, updating, tracking and resolving technical challenges. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems.

A day in the life
1. Working with the stakeholders on the manual migration activities.
2. Contribute in the tooling and automation initiatives by taking up design related challenges and identifying new automation opportunities.

About the team
We are REALM's Emerging Programs - Innovation and Coordination team aka EPIC. The primary function of the EPIC team is to drive the Region flexibility (RF) and Diversify AWS Region usage (DARU) campaigns across ATS, Last Mile and DEX as well as build AI solutions.

EPIC Team operates in the form of 4 separate pillars. Below are the details of each pillar:

1. Region Flexibility (RF): This team focuses on developing the solutions to be used by ATS and SDO as a whole to assist with accomplishing the RF initiatives by program managing the migration of all services from NetScaler to Tardigrade and remove unavailable AWS dependencies across ATS, LM and DEX orgs. This team also guides the development teams through the migration process and automating manual efforts thus making it easy to serve existing SDO (Stores, Devices, and Other) customer traffic from new AWS regions.
2. Diversify AWS Region Usage (DARU): This team focuses on migrating services to more efficient hardware and also by migrating to ZAZ (Spain) region and where ever possible automates the process of migrating or expanding a service and its infrastructure from any given AWS region to another and where automation is not possible, guide users through any remaining manual steps. This team also run the campaigns to provide ATS and SDO teams with visibility into their DARU campaign progress.
3. Resiliency: This team establishes standards for resilience engineering, metrics and mechanisms to measure performance against those standards, and drives programs to meet or exceed those standards across the organization. We will guide the organization through incremental phases of readiness and resilience, testing our services throughout their development lifecycle, during deployment, testing, staging, and production. We will drive teams to design with failure in mind, and build organizational confidence, through demonstrated resilience, that our systems are prepared not just for large scale events, but the types of uncommon failures that happen routinely at scale.
4. Tools and Automation: This team works on building tools and automations to make our day to day work easier and also helps other Dev/DevOps teams.- Experience leading the design, automation, deployment, and support of large-scale infrastructure
- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- Experience with Linux/Unix
- Experience with CI/CD pipelines build processes

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