Amazon
Workflow Analyst, Buyer Abuse
Job Description
The ideal candidate has a positive attitude and is a result oriented individual with willingness to work in a 24/7 environment. He/She should be able to clearly understand in-scope and out-scope for delivering end product or service, ensures in time delivery of product or service as per customer expectations without gold plating. Creates and adopts standard work methodology for daily work to reduce re-work, manual work, error identification time and waste. Clearly communicates to all stakeholders the Timeline, description of end product or service quality, risks and resources needed and is also able to write good narratives.
- Good analytical and mathematical skills.
- Good written and verbal communication skills are required to interface effectively with staff, managements, and various other internal and external customers.
- Good numerical and analytical skills
- Demonstrated ability in making real-time effective decisions in uncertain and ambiguous circumstances ·
- Demonstrated ability to communicate effectively in a multi-cultural environmentExperience with Microsoft Office products and applications
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