IBM

Active Directory-L2

Posted On

Oct. 21, 2024

Location

Hyderabad, Telangana

Experience Level

Entry Level

Job Type

Permanent

Apply By

Nov. 22, 2024

Job Description

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
We are looking for a skilled Active Directory Support Engineer with in-depth knowledge of AD services and related technologies. The ideal candidate will provide Level 2 support, troubleshooting, and administration for the organization's Active Directory infrastructure. This role involves managing user access, monitoring system health, and ensuring the availability and security of the AD environment.
Responsibilities:

Provide Level 2 support for Active Directory (AD) issues, including user account management, group policies, DNS, DHCP, and replication issues.
Perform day-to-day administration of AD services, including user and group management, password resets, and permissions.
Assist in the implementation, configuration, and troubleshooting of Active Directory services in a multi-site environment.
Monitor AD infrastructure health and proactively resolve issues related to AD, DNS, and related services.
Assist in AD migrations, upgrades, and patching activities to ensure the environment is secure and up-to-date.
Collaborate with L3 and other IT teams to escalate and resolve more complex AD and server issues.
Monitor AD logs, troubleshoot system errors, and apply corrective measures as needed.
Assist with Active Directory Disaster Recovery plans, ensuring data backup and restore procedures are in place.
Ensure proper AD security, including managing access controls, and auditing user activities.
Provide regular updates and documentation of AD infrastructure, including system configurations and procedures.

Required Technical and Professional Expertise

Proven experience in Active Directory administration and support
Strong knowledge of Active Directory, including DNS, DHCP and LDAP.
Experience in troubleshooting AD issues, replication problems, and managing domain controllers.
Familiarity with PowerShell and other scripting tools to automate AD tasks.
Experience with AD backup and disaster recovery methods.
Understanding of DNS, DHCP, and other network services as they relate to Active Directory.
Experience with AD migrations, including domain consolidation and upgrades.
Knowledge of security practices in AD, including multi-factor authentication (MFA), RBAC, and AD auditing.

Preferred Technical and Professional Expertise

Experience with Azure Active Directory (AAD) and hybrid cloud environments.
Familiarity with virtualized environments (e.g., VMware, Hyper-V).
Experience with ADFS (Active Directory Federation Services), AD Connect, and SAML authentication protocols.
Strong analytical and problem-solving skills.
Ability to prioritize and manage multiple tasks in a fast-paced environment.
Good communication and collaboration skills.
Attention to detail and a proactive approach to system management.

About Business Unit

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

Your Life @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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