Oracle
Customer Success Manager
Job Description
Develops and manages the Oracle Support relationship with a designated large account or small number of medium accounts throughout engagement. Maximizes the customers’ use of Oracle's Restaurant solutions, drives high degree of satisfaction and referenceability, and to protects and enhances revenue streams.
In this role, you will be a Customer Success Manager for strategic, top- revenue Customer accounts, and will attend one-on-one meetings with representatives of the strategic accounts. You will be responsible for managing internal projects, repeat incident management and problem management, creating initiatives, presenting across lines of businesses, identifying and driving productivity improvement opportunities, coordinating, preparing and qualifying growth initiatives.
Career Level - IC3
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