Oracle

Senior Software Engineer

Posted On

Aug. 8, 2024

Location

Hyderabad, Telangana

Experience Level

Professional

Job Type

Permanent

Apply By

Feb. 4, 2025

Job Description

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

This is a requirement for the Oracle Fusion SCM Order Management Cloud Support group that is part of the Global Fusion SCM Support organization. The group looking for

Exceptional diagnostic and troubleshooting ability and skilled in using industry-standard tools and techniques.

Good experience/exposure in implementation, support, consulting, or development experience (or equivalent) in Supply Chain Management enterprise business application

Extensive experience monitoring, tuning and/or changing complex applications to optimize the product to perform to customer expectations

In-depth knowledge of IRISO (Internal Material Transfer Flow), Back to Back, Dropship flows, O2C etc.

Good knowledge in Integrations (inbound and outbound), having hands-on experience in Oracle Integration Cloud Tool or any Integrator Tool’s

In-depth knowledge in SQL and having hands-on PLSQL, Groovy, Middleware technologies (ADF, SOA, BPEL) etc.

Should be graduate/postgraduate (computer science/science/management) with a minimum 4 years of experience in ERP (Oracle Fusion/EBS – Order Management Modules)

Life at Oracle and Equal Opportunity
An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.
In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.
Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.
At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles to perform crucial job functions.
That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.
Disclaimer: Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Which includes being a United States Affirmative Action Employer
https://www.oracle.com/corporate/careers/diversity-inclusion/

Career Level - IC3

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