Oracle
Senior Technical Analyst
Job Description
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues.
Job duties are varied and complex utilizing independent judgment. May have project lead role. 4 years experience with Core products or five years experience with Applications products and have a technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle)
Career Level - IC3
Jobs at Hyderabad
Oracle
Software Developer - Architect
Professional
Hyderabad, Telangana
Last Date: March 25, 2025
Oracle
Principal Applications Developer
Professional
Hyderabad, Telangana
Last Date: May 4, 2025
Oracle
Software Development Manager
Professional
Hyderabad, Telangana
Last Date: Feb. 22, 2025
Oracle
Senior Member Of Technical Staff
Professional
Hyderabad, Telangana
Last Date: April 1, 2025
Oracle
Applications Developer 3
Professional
Hyderabad, Telangana
Last Date: March 25, 2025
Amazon
Business Intel Engineer I, Global O…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Jan. 28, 2025
Software Engineer, Corp Eng
Freshers/Experienced
Hyderabad, Telangana
Last Date: Feb. 6, 2025
Amazon
Sr.FinOps Analyst- AR
Freshers/Experienced
Hyderabad, Telangana
Last Date: Jan. 28, 2025
Capgemini
SHARE POINT DEVELOPER | 3 TO 5 YEA…
Experienced Professionals
Hyderabad, Telangana
Last Date: Feb. 5, 2025
Oracle
Technical Analyst 3-Support
Professional
Hyderabad, Telangana
Last Date: March 26, 2025
More Jobs at Oracle
Oracle
Managing Principal Consultant
Professional
Noida, Uttar Pradesh
Last Date: Feb. 16, 2025
Oracle
Senior Manager, ML Sciences
Professional
Bengaluru, Karnataka
Last Date: March 23, 2025
Oracle
Principal Member of Technical Staff
Professional
Bengaluru, Karnataka
Last Date: Feb. 4, 2025
Oracle
Fusion ERP Functional Analyst 4 -Su…
Professional
Hyderabad, Telangana
Last Date: May 28, 2025
Oracle
Architect/ Senior Principal Enginee…
Professional
Bengaluru, Karnataka
Last Date: May 28, 2025
Oracle
Senior Principal Applications Engin…
Professional
Hyderabad, Telangana
Last Date: July 5, 2025
Oracle
Senior Automation Developer
Professional
Bengaluru, Karnataka
Last Date: July 6, 2025
Oracle
Java UI Developer - PMTS
Professional
Bengaluru, Karnataka
Last Date: Jan. 28, 2025
Oracle
Software Developer 3
Professional
Bengaluru, Karnataka
Last Date: March 23, 2025
Actively Recruiting Companies at Hyderabad, Telangana