Oracle
Oracle Finance Fusion Functional Engineer
Job Description
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
Job Description
1) As a primary point of contact for customers, should be responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues
2) Experience with all aspects of the system – support, testing and Pre & Post implementation activities.
3) Resource should be able to independently work on Support and resolving issues
4) Resource should be able to investigate, analyze and provide solution for any customer specific requirememts
5) Work with OMCS/DBA team. Knowledge of SRs, RFCs and My Oracle Support is required.
6) Lead the team through all aspects of service delivery.
Career Level - IC3
Jobs at Hyderabad
Oracle
Site Reliability Developer 4
Professional
Hyderabad, Telangana
Last Date: May 3, 2025
Amazon
Software Development Engineer II, F…
Freshers/Experienced
Hyderabad, Telangana
Last Date: April 22, 2025
Oracle
Principal Applications Engineer, Pr…
Professional
Hyderabad, Telangana
Last Date: Aug. 26, 2025
Virtusa
Performance and Accessibility Testi…
Full Time
Hyderabad, Telangana
Last Date: July 31, 2025
Amazon
Software Development Engineer, Maps…
Freshers/Experienced
Hyderabad, Telangana
Last Date: April 29, 2025
Amazon
FinOps Analyst -AP, Corp AP
Freshers/Experienced
Hyderabad, Telangana
Last Date: April 22, 2025
More Jobs at Oracle
Oracle
Engineer, DB and OGG/Exadata
Professional
Hyderabad, Telangana
Last Date: Sept. 21, 2025
Oracle
Programmer Analyst 3-IT
Professional
Hyderabad, Telangana
Last Date: Aug. 4, 2025
Oracle
Principal Software Developer
Professional
Bengaluru, Karnataka
Last Date: May 2, 2025
Oracle
Applications Developer 3
Professional
Bengaluru, Karnataka
Last Date: June 18, 2025
Oracle
Snr Principal Data Engineer
Professional
Bengaluru, Karnataka
Last Date: June 2, 2025
Oracle
Principal Consultant
Professional
Bengaluru, Karnataka
Last Date: April 26, 2025
Oracle
Sr. Client Retention & Success Repr…
Professional
Noida, Uttar Pradesh
Last Date: April 30, 2025
Actively Recruiting Companies at Hyderabad, Telangana