Virtusa

Pega Admin

Posted On

June 17, 2024

Location

Hyderabad, Telangana

Experience Level

Full Time

Job Type

Experienced

Apply By

Nov. 16, 2024

Job Description

3-6 Years of Proven experience as a Pega Administrator or similar role, with indepth knowledge of Pega platform architecture and components.
Hands on experience with Pega installation, configuration, and administration.
Proficiency in troubleshooting and resolving technical issues in a Pega environment.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Certification in Pega administration Certified System Architect is a plus.
Process Analysis and Optimization Analyze existing investigation processes and identify opportunities for improvement and automation using Pega Smart Investigate. Streamline case management, automate repetitive tasks, and enhance decision making capabilities to accelerate resolution times and reduce operational costs.
Pega Application Development Develop and customize Pega Smart Investigate applications to align with business goals, compliance requirements, and best practices. Leverage Pega's low-code capabilities to create scalable and maintainable solutions.
Integration and Data Management Integrate Pega Smart Investigate with various data sources and external systems to ensure seamless information flow. Implement data models, establish data mappings, and ensure data security and quality within the application.
Troubleshooting and Support Address issues and incidents related to the Pega Smart Investigate application. Investigate problems, identify root causes, and implement timely resolutions to minimize downtime and disruptions.
Continuous Improvement Stay updated with Pega Smart Investigate best practices, new features, and enhancements. Proactively suggest and implement improvements to enhance the platforms capabilities and user experience.
Supporting the implementation team in designing the solution architecture and ensuring alignment with industry standards and regulations.

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