Virtusa

IMS Tools & Engineering Admin L2

Job Description

Support End-User Computing Automated Infrastructure Services team to maintain SCCM environment and package applications using InstallShield AdminStudio, VmWare AppVolumes

Automate packages using PowerShell/Batch scripting, create applications packages in SCCM for UAT testing and deployment using Device/user collections.
Work with other departments or other team members to design and execute the technical implementation of Intune solutions based on requirements and design specification. Ability to work with Intune in Mobile Device Management (MDM), Mobile Application Management (MAM) and PC Management capacity.
Administer software distribution, patch management procedures, express patching and patch deployments using Windows Server Update Service (WSUS) including troubleshooting.
Creating custom Windows Installer (MSI) using setup capture, Transforms (MST), Patches (MSP) and Merge modules for automating the packages using PowerShell AppDeployment Toolkit.
Application compatibility by creating SHIMS using Microsoft Application Compatibility Toolkit (ACT)
Using ServiceNow for Application packaging workflow, change management process and integrating SAMPro with SCCM
Build and maintain test Virtual machines using VMWare vSphere Client from VDI templates.
Packaging applications, application deployments, analyzing and troubleshooting issues.
Provide periodic On-Call support during Off-hours as needed. 

Qualifications:
Experience managing SCCM applications, packages, and collections,
Extensive experience with Scripting languages PowerShell and Batch Scripting for application packaging and automation.
Extensive experience with InstallShield AdminStudio, SMS Installer, Orca, Microsoft ACT and PowerShell AppDeployment toolkit
Experience in creating Transforms (MST) Custom Actions
Experience in using Process Monitor and Configuration Manager Trace Log (CMTRACE) tool for troubleshooting
Strong exposure with Virtual Desktop Infrastructure (VDI) to create Virtual Machines (VM s) and maintain through vSphere Client.
Strong understanding of Microsoft cloud-based management solutions O365, Intune and Azure.
Experience managing Windows11 upgrade and troubleshooting deployments.
Experience in developing supporting process where required and adhere to Change Management/ITIL processes
Strong troubleshooting and problem-solving skills, and provide weekend support on application validations

5 yearsof application packaging eperience and Support End-User Computing Automated Infrastructure Services team to maintain SCCM environment and package applications using InstallShield AdminStudio, VmWare AppVolumes
Automate packages using PowerShell/Batch scripting, create applications/packages in SCCM for UAT testing and deployment using Device/user collections
Work with other departments or other team members to design and execute the technical implementation of Intune solutions based on requirements and design specification. Ability to work with Intune in Mobile Device Management (MDM), Mobile Application Management (MAM) and PC Management capacity.
Administer software distribution, patch management procedures, express patching and patch deployments using Windows Server Update Service (WSUS) including troubleshooting
Using ServiceNow for Application packaging workflow, change management process and integrating SAMPro with SCCM


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