Amazon
Business Analyst Support, Amazon Video WW Optim Ops
Job Description
Are you interested in using Data to improve the customer experience at Amazon? We are looking for a Business Analyst to support the Prime Videos Customer and Marketing Analytics team. In this role you will influence systems and frameworks leveraged by end customers and multiple cross-functional teams. You will apply both business and process acumen in a fast-paced, ambiguous and innovative environment. Our ideal teammate is curious, has an eye for details and always insists on the highest standards. He/she has deep knowledge in data analysis and is able to wrangle the expected data from any data source.
Key job responsibilities
As a Business Analyst, you will be responsible for:
• Data Ingestion, Data Transformation, Data Comparison, Data Validation and Data Monitoring of multiple data sources from multiple different systems
• Create and Manage ETL jobs, resolve any issues arising during the execution of the jobs
• Extract data from multiple systems using SQL queries and ETL jobs based on support ticket requests
• Monitor health of Data sources and ETL Pipeline Infrastructure with the help of dashboards
• Monitoring & Resolution of Trouble Tickets within defined SLA’s.
• Diving deep into large data sets to identify patterns, gap areas using SQL, excel and other data manipulation languages- 1+ years of data analytics or automation experience
- 1+ years of capacity planning, operations planning, business analysis or similar experience
- Bachelor's degree
- Knowledge of data pipelining and extraction using SQL
- Knowledge of SQL and Excel at a moderate or advanced level
- Experience with data mining tools like SQL, SAS, SPSS, or similar
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