American Express

Manager - Technical Project Management

Posted On

Aug. 20, 2025

Location

Chennai, Tamil Nadu

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

Sept. 7, 2025

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Lead technical program conversations on architectural approach, system design and data management and compliance
Actively manage backlog for Guardian work streams
Partner across GS&CT teams to ensure delivery commitments are met and timeline risks are managed and mitigated
Establish appropriate agile processes to track and manage dependencies across disciplines in staying on track to meet short-term and long-term implementation roadmaps
Collaborate with product teams to refine, prioritize, and deliver data and feature requirements through technical acumen, customer-first perspective, and enterprise mindset
Support development of appropriate reporting processes to measure OKRs and performance metrics for agile delivery
Create an environment of continuous improvement by steering and delivering reflective conversation and regular retrospectives, daily stand-ups, workshops, communications, and shared processes to ensure transparency of development process and scaled agile delivery
Facilitate stakeholder engagement, decision-making, and building trust across critical stakeholders in Product, Engineering, and Business
Partner in PI planning meetings and other Agile ceremonies for the team: pressure testing plans for feasibility and capacity
Monitor and ensure compliance with SDLC standards
Ensure and instill documentation best practices to ensure designs meet requirements and processes are repeatable

Minimum Qualifications

Proven track record for managing large, complex features or products with multiple partners
Technical understanding of event-driven architectures, API-first design, cloud-native technologies, and front-end integration patterns in order to discuss technical challenges about system design and solutioning
Ability to create clarity and execute plans in ambiguity, and to inspire change without direct authority
Self-starter who is able to provide thought leadership and prioritization with limited guidance and in a complex environment
Experience in data analytics, data architecture, or data visualization
Outstanding influential and collaboration skills; ability to drive consensus and tangible outcomes, demonstrated by breaking down silos and fostering cross-team communication
Experience facilitating Agile, Scrum or other rapid application development teams to deliver technology solutions on time, on budget, and to spec
Capable of leading technology and culture change with excellent strategic and technical thought leadership, and strong program management skills
High attention to organization and detail in a deadline-driven work environment
Proven ability to solve problems and resolve issues with appropriate communications and escalation criteria
Outstanding oral and written communication skills with strong personal presence; active listening skills, summarization skills, and lateral thinking to uncover and react to emerging opportunities
Deep understanding of the full lifecycle of product development, from concept to delivery
Understanding of complex software delivery including build, test, deployment, and operations
Experience working with technology business management, technology infrastructure or enterprise architecture teams a plus
Experience with design and coding across one or more platforms and languages a plus
Bachelor’s degree in computer science, data engineering, data analytics, or other technical discipline, or equivalent work experience preferred

Preferred Qualifications

In-depth knowledge and experience with Rally and Confluence
Master's degree in Computer Science, Computer Engineering, or other technical discipline
Agile certifications a plus

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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