Oracle
Sr Principal Systems Analyst - Support
Job Description
🔹 Key Responsibilities
🔸 Strategic Customer Engagement
Establish executive-level technical relationships with key customer stakeholders (CIO/CTO/Enterprise Architects).
Provide advisory leadership for mission-critical Oracle database environments.
Drive strategic roadmap discussions aligned with customer business objectives.
Lead high-impact transformation programs including consolidation, cloud migration, and modernization.
🔸 Enterprise Architecture & Governance
Define enterprise-wide database architecture standards.
Architect HA/DR frameworks across multi-DC and hybrid/cloud deployments.
Provide technical governance for performance, availability, and security compliance.
Review and approve complex database designs across engagements.
🔸 Mission-Critical Escalation Leadership
Own resolution of high-severity (Sev1) escalations.
Lead cross-functional war-room coordination.
Deliver executive-level root cause analysis and prevention strategy.
Drive systemic improvements to avoid recurrence.
🔸 Innovation & Automation Leadership
Promote automation-first DBA strategy.
Define standardized provisioning, patching, and DR automation frameworks.
Champion DevOps and Infrastructure-as-Code principles within database services.
🔸 Organizational & Practice Development
Mentor Senior SMEs and contribute to capability development within CSS.
Develop reusable methodologies, service offerings, and best practices.
Contribute to thought leadership initiatives and internal knowledge frameworks.
Support pre-sales and solution design for strategic opportunities.
15+ years of deep Oracle Database experience in enterprise environments.
Advanced expertise in:
Oracle RAC & ASM
Data Guard / Active Data Guard / FSFO
Oracle GoldenGate
Exadata & Engineered Systems
Multitenant architecture
Backup & recovery strategies
Performance & scalability engineering
Strong experience in large-scale, mission-critical environments (BFSI preferred).
Proven ability to influence architecture decisions at enterprise level.
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