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Virtusa
Thryve Digital Health LLP is an emerging global healthcare partner that delivers strategic innovation, expertise, and flexibility to its healthcare partners. Being a US healthcare conglomerate captive, we have direct access to deeper insights that help us accelerate our learning process and keeps us ahead of the curve. Thryve delivers next generation solutions that enable our healthcare partners to provide positive experiences to their consumers.
Our global collaborative of healthcare, operations, and IT experts creates innovative and sustainable processes for our clients, which keeps the ever-evolving consumers engaged and assists them in managing the future of their healthcare better. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. Thryve is an equal opportunity employer and places a high value on integrity, diversity, and inclusion in the organization. We do not discriminate on the basis of any protected attribute.
Roles and Responsibilities
The primary objective of the position involves L3 level support Subject Matter Expertise on all aspects of Denodo.
Diagnose any issues including errors and performance topics. Work with Denodo technical support leading to resolution.
Participate in technical proof of concept projects as needed to evaluate new features, functions and technology for the information technology services supported by the team.
Regularly monitor the infrastructure to ensure the information technology services and enterprise software applications are performing at optimal levels to meet all service level objectives.
Troubleshoot technical issues affecting the infrastructure and determine root cause to resolve problems returning services to normal levels.
Excellent communication for interfacing with developers, users, infrastructure teams, architects and any external partners.
Experience in Linux operating systems in server environments. Familiarity with Automation using Terraform and Ansible would be preferred.
Knowledge on Gitlab integration with Denodo for code promotion and version control
Execute software deployments between the environments in the software development lifecycle as requested by project teams or end users. Apply software upgrades, patches, and configuration changes.
Familiarity with Python scripting for Denodo integrations and Google Cloud Console capabilities.
Should be able to create detailed documentation of procedures, configurations, and troubleshooting steps.
Working with cross functional teams to solve complex problems, provide technical training and support, and develop best practices as a key aspect of this role.
Should continuously develop their technical knowledge, keeping up to date with the latest trends, and attend training sessions to improve their skillset.
The role requires an understanding of an Enterprise IT environment as a whole and industry best practices.
Team player Ability and willingness to motivate and support others.
Excellent customer handling and presentation skills.
Excellent spoken and written English proficiency.
Excellent Analytical, troubleshooting and Documentation skills.
Flexible, self-motivated with the ability to work under pressure in an International and culturally diverse organization.
Experience 6 to 9 years Negotiable based on skill expertise
Qualifications bachelor's degree in engineering or equivalent
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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