Virtusa

Management Tooling Engineer

Posted On

July 1, 2024

Location

Chennai, Tamil Nadu

Experience Level

Full Time

Job Type

Experienced

Apply By

Dec. 31, 2024

Job Description

We are looking for a talented and proactive Tools administrator with networking skills who possesses expertise in lifecycle management of tools such as Cisco Suites (Prime, ISE, Umbrella), Tufin, Netbox, Itential, Aternity, Activebatch Workload Automation and Redwood RunMyJobs. Additionally, the ideal candidate should have proficiency in ServiceNow. This individual will play a pivotal role in integrating & optimizing our ServiceNow platform to enhance operational efficiency and facilitate informed decision-making within our dynamic teamExcellent communication and collaboration skills.
Typical Accountabilities
Provides technical expertise to project teams working on the development, implementation, maintenance, and improvement of Management Tools environment Collaborate with cross-functional teams to understand business requirements related to ServiceNow data analytics.
Experience in ServiceNow integrations projects with Network management tools.
Involve in ServiceNow re-platforming activities supporting integrations with Monitoring tools.
Assessment & POC for Cisco ISE, Tufin, Netbox, Itential for IT portfolio
Reviews impact assessments and delivery from internal ServiceNow or third-party teams. Reports high-level risks during ServiceNow integration to management.
Experience co-ordinating on project activities managing risks, schedule, resources.

Desirable
Well versed in ITIL V3.0 practices and process
Preferred to have Cisco Certified Network Associate (CCNA)
Good understanding of IT Service Management Processes
Good commercial awareness and understanding of the external market
Good to have experience in Cisco Prime & Cisco CSPC tools.
A good command of English with proven drafting ability.
Shows commitment to the achievement of team and organisational goals.
Manages multiple assignments and tracks progress on numerous processes simultaneously.
Basic admin knowledge on PostgreSQL database which is bundled with all NW Tools.
Experience with Itential automation tool to automate Network BAU activities. Experience with python scripting to automate Network BAU activities
Identify opportunities for process improvement within the ServiceNow environment based on data-driven insights.
Strong problem-solving and critical-thinking skills.
Hand-On expertise on Cisco Tools Suite (Prime, ISE, Umbrella), Tufin, Netbox, Itential and other Network Management tools used to support Network Operations & Automation activities.
Good expertise on Networking concepts mainly Routing, Switching, Wireless and SDWAN devices management.
Install, upgrade, maintain other Network management tools such as Tufin & Netbox.
Maintain accurate and up-to-date technical documentation related to the Monitoring Tools environment.

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