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Oracle
The ideal candidate will be a detail-oriented professional with a robust technical background, a proven track record in Site Reliability Engineering, and a passion for improving service reliability and performance. You should thrive in a fast-paced environment, be adept at collaborating with diverse teams, and have a proactive approach to problem-solving and continuous improvement.
My Oracle Support (MOS) is Oracle's Enterprise Support solution. The MOS Development (Dev) team is responsible for creating and maintaining the My Oracle Support application. This encompasses both the customer-facing and employee-facing portals, used by external customers and internal support engineers, respectively. Additionally, the MOS Dev team oversees the entire ecosystem that facilitates customer support and interactions.
We collaborate closely with Global Customer Support to understand their business needs and integrate these requirements into MOS releases.
Who are we looking for?
As a Site Reliability Engineer (SRE) for My Oracle Support, you will be pivotal in the development, implementation, and maintenance of our support solution. We seek an individual who excels in:
Your role will be essential in maintaining the high-quality support that My Oracle Support offers to both internal and external users.
Career Level - IC3
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