Amazon
Transportation Representative, Transportation Representative
Job Description
Job Description for L2 associates
Overview
The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.
Summary of Responsibilities
- Effectively communicate in a clear and professional manner at all times
- Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
- Effectively manage sensitive cases by reporting up the escalation matrix
- Demonstrate excellent time-management skills
- Maintains or exceeds targeted performance metrics
- Actively seek solutions through logical reasoning and identify trends to suggest process improvements
We are open to hiring candidates to work out of one of the following locations:
Virtual Location - TSQualitative Requirements
Ø Graduation in any specialization from a recognized university.
Ø Excellent communication skills (written and verbal).
Ø Ability to communicate correctly and clearly with all customers
Ø Good comprehension skills – ability to clearly understand and state the issues customers present
Ø Ability to concentrate – follow customers issues without distraction to resolution
Ø Work successfully in a team environment as well as independently
Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
Ø Excellent typing skills
Ø Demonstrates an ability to successfully navigate websites
Ø Demonstrates a proficient knowledge of email applications
Jobs at Virtual
Amazon
Transportation Representative, NOC
Freshers/Experienced
Virtual, Virtual
Last Date: July 2, 2024
Amazon
Transportation Representative, Tran…
Freshers/Experienced
Virtual, Virtual
Last Date: July 9, 2024
Amazon
Transportation Representative
Freshers/Experienced
Virtual, Virtual
Last Date: July 2, 2024
Amazon
Transportation Representative
Freshers/Experienced
Virtual, Virtual
Last Date: July 2, 2024
Amazon
Transportation Representative, AV
Freshers/Experienced
Virtual, Virtual
Last Date: July 9, 2024
Amazon
Transportation Representative, Tran…
Freshers/Experienced
Virtual, Virtual
Last Date: July 9, 2024
Amazon
Associate - Retail Process, CMT
Freshers/Experienced
Virtual, Virtual
Last Date: July 2, 2024
Amazon
Transportation Representative, EU F…
Freshers/Experienced
Virtual, Virtual
Last Date: July 9, 2024
Amazon
Transportation Specialist
Freshers/Experienced
Virtual, Virtual
Last Date: July 9, 2024
Amazon
Manager I, ML Data Operations, GO-A…
Freshers/Experienced
Virtual, Virtual
Last Date: July 9, 2024
Amazon
Transportation Representative, AV
Freshers/Experienced
Virtual, Virtual
Last Date: July 9, 2024
Amazon
Associate - Retail Process, CMT
Freshers/Experienced
Virtual, Virtual
Last Date: July 2, 2024
More Jobs at Amazon
Amazon
Operations Manager, AMXL
Freshers/Experienced
New Delhi, Delhi
Last Date: July 2, 2024
Amazon
Software Development Engineer, Amaz…
Freshers/Experienced
Bangalore, Karnataka
Last Date: July 2, 2024
Amazon
Content Reviewer, Amazon
Freshers/Experienced
Bangalore, Karnataka
Last Date: July 9, 2024
Amazon
Manager, Business Quality, CMT
Freshers/Experienced
Bangalore, Karnataka
Last Date: July 9, 2024
Amazon
Senior Solutions Architect, AGS-APJ…
Freshers/Experienced
Bangalore, Karnataka
Last Date: July 9, 2024
Amazon
Data Associate I (German), ML Data …
Freshers/Experienced
Gurugram, Haryana
Last Date: July 9, 2024
Amazon
Senior Program Manager, Sub-same Da…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: July 2, 2024
Amazon
Sr Software Development Engineer, A…
Freshers/Experienced
Bangalore, Karnataka
Last Date: July 2, 2024
Amazon
Business Intelligence Engineer, LMAQ
Freshers/Experienced
Hyderabad, Telangana
Last Date: July 2, 2024
Amazon
Support Engineer II, Visual Platfor…
Freshers/Experienced
Bangalore, Karnataka
Last Date: July 9, 2024
Amazon
Quality Assurance Engineer-I
Freshers/Experienced
Chennai, Tamil Nadu
Last Date: July 2, 2024
Actively Recruiting Companies at Virtual, Virtual