Amazon

Content Reviewer, Amazon

Posted On

Dec. 10, 2024

Location

Virtual, Virtual

Experience Level

Freshers/Experienced

Job Type

Editorial, Writing, & Content Management

Apply By

Dec. 31, 2024

Job Description

Are you passionate about ensuring digital advertising providing a seamless and trustworthy experience for customers? Do you thrive on upholding advertising guidelines and standards? If so, we invite you to join our Ads Moderation team at Amazon.

Amazon is building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses, driving long-term growth. We deliver billions of ad impressions and millions of clicks daily, and are breaking fresh ground to create world-class products. We are collaborative and fun-loving with an entrepreneurial spirit and bias for action.

The Advertising Trust Operations (ATO) team is looking for highly motivated and talented candidates to moderate content/audit advertisements to enable advertisers of all sizes with self-service products to build their brand and business at Amazon. We are focused on continuous exploration of contexts and creative formats where advertising delivers value to customers and advertisers. ATO support moderation activities for multiple Ad programs. Our team moderates content such as text, photos, audio, and videos submitted as part of Ad campaign/store by advertisers (seller, vendor, author, publisher). We moderate content to ensure its compliance with content Ad guidelines in order to safeguard the shopper experience. Ad products that we support are Sponsored brand (SB), Sponsored Products (SP), Book Ads, Sponsored display Ad (SD), Self-Serve Display Video Audio Ads (SSDVA), High Impression Moderation (HIM), and Stores.

• ATO also supports Ad-relevance which is one of key components that measures a variety of sales and performance metrics of advertisements. Ad-relevance helps us assess direct impact of the advertising business on Amazon so we can optimize ad campaigns. Relevancy rating aims to display the right results for the customers’ search query on the retail site, to improve our customers’ shopping experience on Amazon.

In this role:
• Be part of a high-impact, strategically important team:
-Your work will directly support Amazon's fast-growing advertising business, which is crucial to the company's long-term success.
-You'll play a key role in shaping the advertising experience for millions of Amazon customers and advertisers.
• Work on cutting-edge advertising solutions:
-Collaborate with cross-functional teams to explore innovative content formats and experiences.
-Contribute to building world-class, industry-leading advertising products.

• Thrive in an entrepreneurial, fast-paced environment:
-Join a team with an entrepreneurial spirit and bias for action.
-Adapt quickly to changing priorities and new challenges.
-Take ownership and drive initiatives
• The ideal candidate must demonstrate strong logical aptitude, communication skills, attention to detail, and a commitment to excellence. In addition, the candidate must be proficient in written and verbal English with strong interpersonal and problem-solving skills.

Key job responsibilities
As a Content Reviewer, you will moderate advertisements from the Amazon Dynamic advertising program to protect our advertisers and customers. The ads may include content that is egregious, political, sexual/erotic etc. A content reviewer will be responsible for moderating/reviewing/identifying such content and take appropriate decisions following the policy guidelines.

Key responsibilities include:
- Moderate content which includes images, text/product description, audio and videos
- Identify innuendo that could be negative or sexual in nature
- Moderate ads based on critical events by keeping yourself updated on all global news/trends.
- Identify a wide range of products across all categories
- Moderate/audit content and Advertiser emails in English and/or the language you are hired for
- Use translation features to moderate content
- Review feedback from customers, identify, and highlight any recommendations
- Consistently meet productivity, precision, and other operational metrics

- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

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