Amazon

SLP Expert, North 5 Cluster

Posted On

Oct. 7, 2025

Location

Kolkata, West Bengal

Experience Level

Freshers/Experienced

Job Type

Investigation & Loss Prevention

Apply By

Oct. 28, 2025

Job Description

Key Responsibilities include:
• Act as a project manager to ensure the right product are produced within the team and ensure appropriate project communication to all project members
• Support the design, development, and maintenance of ongoing performance metrics, investigations, reports, analyses, dashboards, etc. to drive key business decisions
• Participate in the build of scalable solutions / self-serve platforms that will provide data / KPIs to inform business decision making and support the Security & Loss Prevention operations in their day to day tasks and responsibilities
• Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, training, and documentation
• Apply data mining and quantitative analysis to understand how our customers interact with us and identify the best way to improve the customer experience and meet our loss reduction goals
• Acquire various data sources to enable holistic analysis at a global level
• Establish performance benchmarks, conduct analyses, and prepare reports on all key Goals & Matrics
• Develop and maintain standard operating procedures, emergency response procedures, and preventive maintenance programs. Ensure standardization and consistency with best-in-class operating practices.
• Engage, coach, train, and influence business partners to be an extension of Loss Prevention by equipping them with knowledge to identify leading indicators of Loss Prevention risk and educate them on the appropriate escalation path
• Effectively address product loss mitigation, physical security considerations, potential and actual work place violence incidents per policy as well as conduct testing of the incident response plans
• Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management.
• Take calculated risks and challenge current practices to develop and deliver innovative solutions to meet or exceed the customer expectations
• Manage and coordinate with vendors to resolve any incidents during emergency situations. This may require to physically be dispatched on to site to investigate and resolve the issue.
• Travel up to 25% domestically

Key job responsibilities
Key Responsibilities include:
• Act as a project manager to ensure the right product are produced within the team and ensure appropriate project communication to all project members
• Support the design, development, and maintenance of ongoing performance metrics, investigations, reports, analyses, dashboards, etc. to drive key business decisions
• Participate in the build of scalable solutions / self-serve platforms that will provide data / KPIs to inform business decision making and support the Security & Loss Prevention operations in their day to day tasks and responsibilities
• Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, training, and documentation
• Apply data mining and quantitative analysis to understand how our customers interact with us and identify the best way to improve the customer experience and meet our loss reduction goals
• Acquire various data sources to enable holistic analysis at a global level
• Establish performance benchmarks, conduct analyses, and prepare reports on all key goals and metrics
• Develop and maintain standard operating procedures, emergency response procedures, and preventive maintenance programs. Ensure standardization and consistency with best-in-class operating practices.
• Engage, coach, train, and influence business partners to be an extension of Loss Prevention by equipping them with knowledge to identify leading indicators of Loss Prevention risk and educate them on the appropriate escalation path
• Effectively address product loss mitigation, physical security considerations, potential and actual work place violence incidents per policy as well as conduct testing of the incident response plans
• Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management.
• Take calculated risks and challenge current practices to develop and deliver innovative solutions to meet or exceed the customer expectations
• Manage and coordinate with vendors to resolve any incidents during emergency situations. This may require to physically be dispatched on to site to investigate and resolve the issue.
• Travel up to 25% domesticallyBasic Qualifications
• Bachelor’s Degree or 5+ equivalent professional experience
• 2+ years of people management experience
• 3+ years of experience in control room management, law enforcement, loss prevention, risk management, supply chain management, or other related field
• Relevant work experience in data science, business analytics, business intelligence (BI), or comparable experience in big data environments
• Experience in data mining and dataset preparation using SQL
• Experience in data visualization tools like Tableau or Quicksight
• Experience writing scripts using Python
• Proficiency in Microsoft Office Suite
• Good critical thinking skills and attention to detail
• 3+ years of experience with security equipment such as intrusion detection devices, access control systems, and video review system

Jobs at Kolkata

KPMG

Senior - IT Audit

KI Professional

Kolkata, West Bengal

SLP Expert, North 5 Cluster Apply Now

Job Description

Jobs at Kolkata

More Jobs at Amazon

Actively Recruiting Companies at Kolkata, West Bengal

SLP Expert, North 5 Cluster