Capgemini

Knowledge Management- Training I 9 To 11 Years I Kolkata

Posted On

Feb. 9, 2025

Location

Kolkata, West Bengal

Experience Level

Experienced Professionals

Job Type

Permanent

Apply By

April 30, 2025

Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Description

Deliver highly effective quality assurance processes and performance metrics to ensure quality related to marketing campaign processes and sales support activities
Provide support in executing initiatives of operational excellence in the form of reporting and process improvements.
Ensure that all compliances, both regulatory and corporate, are followed precisely by delivery team
Conduce audits and ensure audit findings are addressed by service delivery manager and leadership
Integrate Quality Management System to the standard operating procedures to ensure continuous monitoring and course correction
Assist in developing corrective action plans post internal or external audit
Work with leadership assure adequate corrective actions are implemented. Standardize tracking and trending of deviations and corrective actions among different service delivery sites so there is consistency and high- level metrics for each
Assist in the drafting of SOPs and other documents for use in day-to-day operations
Participate in internal team meetings and stay updated on the requests from clients
Understand the cross functional capabilities and suggest new ideas that improvise the existing processes
Play an instrumental role in participating in review of standards, procedures, tools, and process
Implement quality assurance standards and provide accurate feedback
On-board new and retrain existing users in the marketing campaigns and MDF processes
Analyse the requirements and identify the needs of test plan/cases/user scenarios based on the functionality and requirement

Primary Skill

Working experience in QA Function
Capable of quick learning and delivering quality solutions as an individual and as part of the team
Excellent communication skills, both written and verbal
Strong computer skills and knowledge of QA applications
Strong analytical and problem-solving skills
Meticulous attention to detail
Strong lean six sigma and process excellence skills; green belt or black belt qualification would be advantageous
5 plus years of experience in using the Microsoft Office suite with good Excel and PowerPoint skills

Secondary Skill

Active Listening

Adaptability

Agile (Software Development Framework)

Appium

Attentiveness

Automation Testing Management

Critical Thinking

Defect Management

Giving Feedback

Learning Mindset

Problem Solving

Selenium

Stakeholder Management

Teamwork

Test Analysis

Test Data Management

Test Design

Test Environment Management

Test Estimation

Test Management

Test Planning

Test Strategy

Time Management

UFT (Unified Functional Testing)

Verbal Communication

Written Communication

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Jobs at Kolkata

Capgemini

Industrialization Shared Services P…

Experienced Professionals

Kolkata, West Bengal

Knowledge Management- Training I 9 To 11 Years I Kolkata Apply Now

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Knowledge Management- Training I 9 To 11 Years I Kolkata