Capgemini
HR Operations | 0To 1 Year | Kolkata
Job Description
Job Description
- Respond to client’s queries accurately (via phone, live chat, email and case management system).
- Process, maintain & administer HR transactions & provide support (across Talent development, Mobility, Workforce administration, talent acquisition, case management, HR helpdesk, remuneration, etc.).
- Process movements (transfers, relocations, international mobility, organization structure changes) and leave & absence requests.
- Provide clarification of HR policies and procedures.
- Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan.
- Organize knowledge sharing sessions both within the team and cross teams.
- Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes on the defined support tool.
- Liaison with third parties, vendors and multiple stake holders.
Primary Skills
- Reporting errors and issues to the Team leader on time.
- Ensuring quality and timeliness of work.
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