Privacy policy

This policy explains what JobsPing (“we”, “us”) collects when you use jobsping.com, why, who we share it with, and the choices you have. Questions? Use our contact page or email hello@launchroles.com.

1. Information we collect

• Account details: name, email address and password (stored hashed), or your Google profile basics if you sign in with Google.
• Profile details you choose to add: headline, about, location, skills, experience, education, projects, links, job preferences, and optional private details such as time zone, work authorisation, notice period and salary expectations.
• Resumes and job descriptions you upload or paste, plus the AI results we generate from them (reviews, gap analyses, tailored resumes, cover letters).
• Activity: jobs you save or apply to, your application tracker, interview test answers and scores, and credits or subscriptions.
• Payments: handled by Whop, our payment provider. We receive the purchase, amount and status, never your full card details.
• Messages you send through our contact form.
• Technical data: IP address, browser and device type, pages viewed and referring site, collected through server logs, cookies and similar technologies (see section 5).

2. How we use it

• To run the service: your account, job search, application tracking, resume tools and interview practice.
• To process payments and give you the credits or Pro access you bought.
• To keep the site secure, prevent abuse and fix problems.
• To understand how the site is used and improve it (analytics, only with your consent where required).
• To show advertising on some content pages (see section 6), only with your consent where required.
• To reply to you, and to send essential service emails. We don't sell your personal information.

3. Your resume and AI processing

Your resume is stored privately and is never shown to employers, other users or the public. When you use an AI feature, the relevant text is sent to our AI provider (Radox AI, an API gateway that runs Anthropic Claude models) to produce your result. We send only what the feature needs and do not ask them to keep it. You can delete any resume from your dashboard, or ask us to delete everything.

3a. Public profiles (optional)

Your profile is private by default. If you switch it to public, the fields you fill in the public part of the editor (name, headline, about, location, skills, experience, education, projects, links and, if you allow it, your JobsPing test scores) appear at jobsping.com/u/your-username. Complete public profiles may appear in search engines such as Google. Your email address, phone number, resume file and the “Private details” section (time zone, work authorisation, notice period, salary expectations) are never shown publicly. Switch your profile back to private at any time and it stops being shown immediately. Search engines may take a little longer to drop their copy.

4. Who we share data with

We only share data with service providers that help us run JobsPing, under contracts that limit how they use it:

• Hosting and database: Hostinger.
• AI processing: Radox AI, an API gateway that runs Anthropic Claude models (resume analysis, tailoring, cover letters and outreach messages).
• Payments: Whop.
• Email delivery: Resend.
• Analytics and advertising: Google (Google Analytics and, on some pages, Google AdSense), only with your consent where required.

We may also disclose information if the law requires it, or to protect our users and service.

5. Cookies

We use strictly necessary cookies (for example, to keep you logged in and remember your cookie choices) and, only if you agree, analytics and advertising cookies. You can change your choice at any time with the Cookie settings link at the bottom of every page. Our cookie policy lists each cookie and what it does.

6. Advertising (Google AdSense)

Some content pages, such as our career guides, may show ads served by Google. When they do:

• Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website or other websites.
• Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to this site and/or other sites on the internet.
• You can opt out of personalised advertising in Google Ads Settings. You can also opt out of some third-party vendors' use of cookies for personalised advertising at aboutads.info or, in Europe, youronlinechoices.eu.
• Learn how Google uses information from sites that use its services at policies.google.com/technologies/partner-sites.
• Visitors in the EEA, UK and Switzerland are asked for consent before personalised ads or advertising cookies are used. Without consent, only non-personalised ads may be shown.

We never show ads inside your account, the resume tools, interview tests or the application flow.

7. How long we keep data

• Account, resumes and history: until you delete them or close your account.
• Payment records: as long as tax and accounting law requires.
• Contact messages: up to 2 years.
• Server logs: up to 90 days.

8. Your rights

Depending on where you live (for example, under the GDPR in the EU/UK or the CCPA/CPRA in California), you may have the right to access, correct, delete or export your personal data, to object to or restrict some processing, and to withdraw consent at any time. California residents may opt out of the “sale” or “sharing” of personal information. We don't sell it, and you can turn off advertising cookies in Cookie settings. To make a request, use the contact form (topic: “Privacy or data request”). We respond within 30 days. You can also complain to your local data protection authority.

9. Security

Data is sent over HTTPS, passwords are hashed, and resume files are stored outside the public web folder. No system is perfectly secure, but we work to protect your data.

10. Children

JobsPing is for people aged 16 and over. We don't knowingly collect data from children.

11. International transfers

Our providers may process data in other countries, including the United States. Where required, transfers rely on safeguards such as standard contractual clauses.

12. Changes

If we change this policy, we'll update the date above, and we'll notify account holders by email of any significant change.