American Express

Analyst-Operational Risk Management

Posted On

Aug. 25, 2025

Location

Gurugram, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

Sept. 28, 2025

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

How will you make an impact in this role?
Global Risk and Compliance (GRC) is an independent risk management function with
an objective of ensuring that American Express operates in a safe, sound and fully
compliant manner within all applicable regulatory expectations. GRC creates and
maintains the overall risk management framework, performs independent risk
management assessment, and monitor risks.

Within GRC, the Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes. The objective of the ORM Issues, Events & Remediation team is to ensure timely
identification, response, and resolution of risk events and issues to minimize
impact, as well as to prevent recurrence through effective remediation and lesson
learning.
Operational Risk Management is looking for an Analyst for Events & Remediation team focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.
The Analyst within Operational Risk Management (ORM) Issues & Events team will be responsible for:

1. Perform Quality Assurance (QA) reviews of operational risk events (OREs) to validate completeness, accuracy, timeliness and policy adherence.

2. Support the design, execution and refinement of QA framework to ensure transparency and accountability in the event management process.

3. Provide Independent assurance, insights and recommendations that strengthen operational risk management practices and drive culture of control and accountability.

4. Prepare structured reports and dashboards highlighting QA observations, themes and recommendations.

5. Identify trends in events associated with a workstream to detect potential systemic risks or control weaknesses within BU processes.

6. Partner with Operational Risk Officers, Compliance team and business stakeholders to embed best practices and drive process improvement.

7. Assist in Audit and Regulatory activities as well as providing support in the execution of audit findings.

8. Assist in administrative activities required to maintain the scope of issues and events within an enter

9. Good knowledge of SQL and Hive is preferred

ORMCM

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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