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American Express
You Lead the Way. We’ve Got Your Back.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
Role Name: Reporting & Analytics
Function Description:
Global Services Group (GSG) brings together the company’s external and internal servicing functions, and includes the below world-class organizations:
· Global Servicing Network, which provides exceptional care to our external customers, and
· Sales and Business Enablement, which provides many of the vital internal services that make American Express run efficiently.
Sales and Business Enablement
Sales and Business Enablement (SABE) within GSG is an internal servicing team providing sale performance reporting and business enablement support to the enterprise. The objective of the SABE Performance Reporting and Insights team is to ensure that Consumer, Commercial and Merchant businesses have timely and accurate reporting, insights and forward looking actions to help drive business performance.
Responsibilities:
Role Name: Reporting & Analytics Purpose: Enable decisions & productivity across the enterprise by delivering best in class reporting, actionable insights & forecasts |
Academic Background Bachelor's degree in Engineering Post Graduate Degree in Engineering/Management |
Past Experience 3-7 years relevant experience with excellent knowledge Reporting and Visualization tools Preferred: Strong Experience in Python, Sql, Hive and Tableau |
Critical Factors to Success (Outcome Driven): Business Outcomes:
Leadership Outcomes:
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Skills/Capabilities |
Platforms
Preferred:
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Enterprise Leadership Behaviors
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Functional
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Technical
Preferred:
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Behavioral · Enterprise Leadership Behaviors · Learning agility · Agility · Resilience · Collaboration · Will to win |
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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