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American Express
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
The Enterprise Design & Research team is a global team of highly talented multi-disciplinary designers, researchers and writers. We are highly embedded within the digital product management organization and lead design efforts from concept through to production for the largest servicing channels for American Express, across web, mobile and push. The Senior Design Manager will provide strategic support to ensure designers work collaboratively and deliver against quality standards during the different phases of design and product development. Additionally, this role will require strong collaboration to mature existing partnerships and establish strong new partnerships. The Senior Design Manager reports directly to the Director, Product Design and together will work closely to evolve our operating model, elevate our practice and consistently measure operational and design impact metrics.
Responsibilities
Minimum Qualifications
As a Senior Design Manager, you have at least 5 years’ experience fostering team health by bringing a
sense of focus to the group you lead. You have consistently scaled cross discipline workflows and frameworks that promote collaboration, operational efficiencies, and strategic partnership.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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