American Express

Analyst-Data Analytics

Job Description

You Lead the Way. We’ve Got Your Back. 

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

 

Business Overview: 

International Card Services (ICS) is the leading provider of Credit Cards, Business Financing, T&E Solutions, Supplier Payments, and Cross-Border Payments that help consumer, small, mid-size, and large corporations around the world manage every facet of spending. International Card Services Centre of Excellence (ICS COE) is the newly established function within ICS with the mission to unlock growth and enable ICS to become the fastest growing segment within American Express.

Analytics & Strategic Insights Marketing Analytics team sits within ICS COE and is the analytical engine that enables business growth across international markets. This is an outstanding opportunity in a high visibility role that will work very closely with marketing teams within ICS COE and across international markets to provide meaningful analytics and actionable insights to help drive customer growth strategies. The incumbent will support lending and early engagement initiatives for the team.

Key Responsibilities:

  • Responsible to leverage analytics to drive accelerated Customer Growth in ICS markets.
  • Create, implement, and manage customer targeting solutions comprising of, but not limited to, Lending and Early Engagement
  • Partner with marketing teams and across COE to drive utilization of these solutions and provide campaign support, including test and learn framework.
  • Track success of campaign performance, measure effectiveness of targeting strategy and provide analytical support and actionable insights for future campaigns and marketing strategy.              

Minimum Qualifications:

  • Bachelor’s degree required and MBA or Master’s degree preferred in following areas: Statistics, Economics, Mathematics, Engineering, Finance, Computer Science, or related quantitative fields.
  • At least 1 year of relevant work experience in analytics supporting either risk, marketing, or digital product functions.
  • Strong technical and analytical skills with ability to apply quantitative methods and business skills to drive business results.
  • Demonstrated ability to work independently and across a matrix organization partnering with business partners, functional owners, capabilities, technology teams and external vendors.
  • Strong programming skills are preferred. Experience with Big Data programming is a plus.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • Support for financial-well-being and retirement 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • Generous paid parental leave policies (depending on your location) 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


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