Virtusa
Desktop Support
Job Description
Desktop Support Engineer
Job responsibilities
Responsible for endpoint configuration (PCs as well as mobile devices), deployment and upgrade.
Responsible for deploying and supporting standard collaboration technologies such as Microsoft Teams, OneDrive, Video conferencing endpoints.
Responsible for servicing incident and request tasks for deployed infrastructure services to end-users, including resolving complex problems.
Troubleshoots user access and authentication issues associated with Active Directory
Mandatory Skills
Windows Troubleshooting
Network Troubleshooting
Active Directory
Office 365
Location is Vadodara
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