American Express

Associate - Digital Product Management

Posted On

Aug. 23, 2024

Location

Gurugram, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

Sept. 22, 2024

Job Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

At American Express we are passionate about providing the best customer experience everyday through a differentiated set of products and services. The Credit & Fraud Risk team helps drive profitable business growth by reducing the risk of fraud and maintaining our customers' confidence in the security of our products. It utilizes an array of tools and ever-evolving technology to detect and combat fraud, minimize the disruption of good spending and provide a world-class customer experience. Amex’s Risk Products & Data Strategy is at the core of delivering the outstanding customer experience while handling credit and fraud losses at lowest levels in the industry. With our mix of assets like closed-loop data, machine learning models, underwriting techniques on a modern technology stack we are re-imagining how payment experiences & risk management converge in a more modern, digital and connected world.
The Business Logic Management within Risk Products & Data Strategy implements Strategies across Onboarding (Credit & Fraud), Customer Management & Authorization, in addition to managing the structured Risk Data from internal as well as external sources. This team is responsible for defining and driving the transformation and modernization of risk management products across risk technology platforms. Our teams have technical and communication skills that enable them to work with cross-functional teams in various domains across the company including Risk Strategy, Servicing, Product Management, Decision Sciences and Technology. We develop, and design logic used in risk management automation that is durable, scalable, easy to deploy and transparent to business strategy partners in real-time and batch environments.

Focus
• Create business logic and the associated journeys used in risk products
• Adhere to design and quality guidelines as defined by BLM and serve as a content expert in their respective usecases and journey.

Responsibilities:
The responsibilities include, but are not limited to:

Develop and Deploy Risk Products like Business Logic Management, Data Derivation/Ingestion, Data Quality and Business Intelligence.
Work in a scrum team environment with Scrum Master, Product Owner and peers to develop and deploy logic
Work on proprietary Cornerstone/Risk platforms using Big Data Tools and Framework including basic java & dot net
Correlate requirements to the impact of logic to cardmembers and perform unit and end-to-end testing
Contribute into evaluating and/or developing right tools, common components, and capabilities
Develops deep understanding of business logic, intent and long term objectives to align priorities and develop long life solutions.
Identifies opportunities to adopt innovative technologies
Provides continuous support for ongoing application availability
Participate and contribute in scrum demo, grooming, and retrospectives

Critical Factors to Success:

Business Outcomes:
Drive capabilities innovation & resultant business growth by applying existing & emerging technologies to deliver against customer goals
Leadership Outcomes:
Put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders.
Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings

Academic Background:

Graduate/Post Graduate in Computer Science or related streams
Past Experience: 0-2 years relevant experience Preferred

Functional Skills/Capabilities:

Understanding of Project Management
Advanced data manipulation techniques
Understanding of data/modelling/analytics

Technical Skills/Capabilities:

SQL
Basic Java & dot net

Live the company culture and values American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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