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American Express
CFR Manager/Sr Manager – Global Decision Sciences
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Description
This position is in the Credit and Fraud Risk – Enterprise Personalization Decision Science team, for leading the customer marketing and personalization (PZN) Decision Science capability for consumer and commercial portfolios. The role is critical for accelerating the next wave of artificial intelligence (AI) and machine learning (ML) innovations for Enterprise customer personalization models to support the Blue Box’s growth ambitions and will be responsible for the governance of the development and delivery process for the enterprise models, to ensure they comply with all Model Risk Management Group requirements.
This role will specifically lead the Amex Offers Transformation initiative, a critical strategic priority for 9 international markets, which will encompass researching and implementing an alternative objective function (redemption model), integration of new offer partners, and innovation on ML and DS. We are looking for candidates who have extensive knowledge and practical experience in statistical modeling, machine learning and programming, and who possesses a passion for innovation and data exploration.
Qualifications
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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