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American Express
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Functional Description
Enterprise Digital & Data Solutions (EDDS) creates unified digital experiences for prospects and members across the entire customer lifecycle, powered by data and supports AXP growth by designing best-in-class digital & data capabilities and platforms. Within EDDS, Operational Excellence (OE) is responsible for supporting our Enterprise Acquisition, Digital Experiences, Data Governance & Platforms and MarTech Experience functions. Our team supports the business unit manage operational risk, develop new products & features, and respond to evolving regulatory requirements while elevating a risk mindset and culture.
EDDS is seeking a Sr Manager, Risk Reduction to support the business unit enhance processes to mitigate operational risks proactively or when issues arise, and subsequently deploy control strategies to remediate. This role will collaborate extensively with EDDS leaders, Risk ID & Assessment, Issue Management and stakeholders across multiple BUs and lines of defense.
Key Responsibilities:
Required Qualifications:
ORMCM
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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