American Express

Senior Administrative Assistant

Job Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

This position is in US Consumer Risk within Credit and Fraud Risk (CFR) . The incumbent would be responsible for supporting 2 VPs within CFR- US Consumer Risk CoE and their teams administratively.

Key Responsibilities:

  • Calendar management for VPs, coordinating Senior leadership visits 
  • Supporting new team members’ onboarding, workstation, Laptop's, office supplies etc
  • Organizing and coordinating the employee engagement initiatives
  • Organizing internal and external meetings including team events, making all necessary arrangements including invitations, meeting requirements, booking rooms, ensuring needed equipment is in place and operational, and arranging catering if needed.
  • Managing travel itineraries and arrangements (domestic and international), including air, hotel, transfers and agendas.
  • Maintaining departmental distribution lists & regularly updating org charts 
  • Day to day functioning/administrative work: Organize travel arrangements and processing/reconciling travel expenses schedule meetings and appointments, organize and maintain paper and electronic files
  • Organization and Coordination of Town halls, Staff meetings, BURs and regular team touch base 
  • Forecast and maintain the Team budget
  • Ability to coordinate and function in a team environment

Minimum Qualifications:

  • Must be a graduate with 0-5 years of work experience 
  • Strong written and oral communication skills.
  • High level of proficiency using MS Office including Word, Excel and PowerPoint, as well as internal AXP (or related) tools and systems – Including WebEx, MS Outlook, Concur, Stream, Oracle, One Drive.
  • A demonstrated ability to be flexible and work in high-pressure situations.
  • Excellent communication skills, and a strong desire to bring structure to processes.
  • Should be able to function with minimum supervision with high sense of ownership and personal accountability

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • Support for financial-well-being and retirement 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • Generous paid parental leave policies (depending on your location) 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


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