American Express

Business Analyst-Data Analytics

Job Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role ?

  • Build opportunity landscape to support negotiations for new benefit partnerships
  • Inform partner strategy to secure higher partner sourced value and drive product value prop with bespoke analytics
  • Use advance analytics to study customer behavior, competitive landscape to articulate a robust partner value story for strengthening relationship and supporting renegotiations with existing benefit partners
  • Help set up robust MIS and tracking of benefit performance from Amex and external partner lens
  • Proactive identification of emerging merchants and industries to curate BD pipeline in line with loyalty and benefit strategy
  • Communicate analytics-based insights to Product Management & Lending leadership team and cross-functional partners such as Business development and Product to shape product and partner strategy

Critical Factors to Success:

  • Strong analytical skills and an innovative approach to solving practical problems
  • Sound knowledge of Machine learning algorithms / statistics / data mining and research methods.
  • Strong verbal, written, and interpersonal communication skills.

Minimum Qualifications

·       Bachelor’s degree required and Master’s degree preferred in following areas: Statistics, Economics, Mathematics, Engineering, Finance, Computer Science, or related quantitative fields.

·       Strong programming skills, hands-on expertise using statistical analysis and data manipulation software/tools (e.g. SAS, SQL, and Big Data analytic techniques).

·       Ability to understand data, synthesize into real world meaning and break down business problems.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • Support for financial-well-being and retirement 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • Generous paid parental leave policies (depending on your location) 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


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