American Express

Associate - Digital Product Management

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Role details:
Digital Product Management team within Global Servicing MIS supports end to end data lifecycle journey for our business teams. This includes platform ownership, strategy, governance, ingestions, ETL builds, Data Quality, BI & downstream data enablement in collaboration with tech organization.


Key responsibilities:

  • Understanding business use cases and be able to convert to technical design
  • Part of a cross-disciplinary team, working closely with other data engineers, software engineers, data scientists, data managers and business partners.
  • You will be designing scalable, testable and maintainable data pipelines
  • Identify areas for data governance improvements and help to resolve data quality problems through the appropriate choice of error detection and correction, process control and improvement, or process design changes
  • Developing metrics to measure effectiveness and drive adoption of Data Governance policies and standards that will be applied to mitigate identified risks across the data lifecycle (e.g., capture / production, aggregation / processing, reporting / consumption).
  • You will continuously monitor, troubleshoot, and improve data pipelines and workflows to ensure optimal performance and cost-effectiveness.
  • Reviewing architecture and design on various aspects like scalability, security, design patterns, user experience, non-functional requirements and ensure that all relevant best practices are followed.


Key Skills required :

  • 2-4 years of experience in Data Engineering roles.
  • Advanced SQL skills with a focus on optimisation techniques
  • Big data and Hadoop experience, with a focus on Spark, Hive (or other query engines), big data storage formats (such as Parquet, ORC, Avro).
  • Cloud experience (GCP preferred) with solutions designed and implemented at production scale
  • Strong understanding of key GCP services, especially those related to data processing [Batch/Real Time] Big Query, Cloud Scheduler, Airflow, Cloud Logging and Monitoring
  • Hands-on experience with Git, advanced automation capabilities & shell scripting.
  • Experience in design, development and implementation of data pipelines for Data Warehousing applications
  • Hands on experience in performance tuning and debugging ETL jobs

 

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries 
  • Bonus incentives 
  • Support for financial-well-being and retirement 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • Generous paid parental leave policies (depending on your location) 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


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