Amazon

SLP COORDINATOR, Security & loss Prevention

Posted On

Dec. 18, 2024

Location

Bangalore, Karnataka

Experience Level

Freshers/Experienced

Job Type

Investigation & Loss Prevention

Apply By

Jan. 28, 2025

Job Description

The job of a SLP Coordinator in Secure Surface Transportation Program is as follows

1. Real-time monitoring: Continuously monitor transportation systems using advanced surveillance technology, GPS tracking, and communication systems. Keep track of vehicle locations, schedules, and routes in real-time.

2. Security oversight: Coordinate with security personnel and law enforcement agencies when necessary. Implement and maintain security protocols and emergency response procedures.

3. Communication: Maintain constant communication with drivers, operators, and field personnel. Relay important information, such as route changes, weather conditions, or security alerts. Respond to inquiries and provide guidance to operators and field teams as needed.

4. Incident management: Quickly identify and respond to incidents, accidents, or emergencies.
Coordinate emergency services and support teams as required. Implement contingency plans to minimize disruptions to service.
5. Data analysis and reporting: Collect and analyze data on transportation performance, security incidents, and system efficiency. Prepare regular reports on key performance indicators and security metrics. Identify trends and make recommendations for system improvements.
6. Compliance and regulation: Ensure all operations comply with relevant transportation and security regulations of Amazon. Stay updated on changes in laws and industry standards related to secure transportation.
7. Coordination with other departments: Work closely with operations, and other departments to ensure seamless integration of security measures with overall transportation operations.

8. Training and development: Participate in regular training sessions to stay current with the latest security protocols and technologies. Assist in training new control room personnel and conducting drills or simulations.

9. Risk assessment: Conduct ongoing risk assessments of transportation routes, schedules, and operations. Recommend and implement measures to mitigate identified risks.

10. Crisis management: Take a leadership role in managing crises or major incidents affecting the transportation system. Implement crisis communication protocols and coordinate with public relations teams as needed.

About the team
The Secure Surface Transportation Program (SSTP) is part of India Security and Loss Prevention (INSLP) team. This program is responsible for securing the transportation network of Amazon operations. INSLP is part of World Wide Operations Security (WWOS) team and support In Operations. The team creates an overall global strategy designed to optimize resources and leverage technology to mitigate product loss and maintain customer satisfaction.Education: Graduation or equivalent is required.

Experience: 3 years of experience in loss prevention or security or logistics and investigation.

Knowledge: Familiarity with e-commerce operations, security systems, and loss prevention techniques is essential.

Skills:
(a) Strong observational and analytical skills
Excellent communication abilities (both verbal and written)
(b) Proficiency in using security equipment and software
(c) Ability to work in a team and independently
(d) Basic knowledge of Microsoft office with advanced excel skills.

Customer service orientation: As this role often involves interacting with customers and staff.

Availability: Willingness to work flexible hours, including evenings, weekends, and holidays.

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