Infosys

Consultant-Communication Design

Posted On

Aug. 13, 2024

Location

Bangalore, Karnataka

Experience Level

5 - 10 Years Exp.

Job Type

Permanent

Apply By

Sept. 30, 2024

Job Description

Responsibilities: About the job: Collaborate with designers, business teams, and development teams across the lifecycle of evolving the concept for a user experience project, creating its content strategy, testing the prototype or end-product. Create the content strategy for a user experience project, define content goals, and also create the content copy Drive the tone of voice for the user experience/product language Be able to bring in knowledge of emerging technologies into the designing of content strategy solutions and experience design Write user interface text that facilitates user navigation, as well onboarding, promotional content such as email campaigns, error messages, and other components of the end-to-end user experience. Participate in user research and user testing, gather insights that inform the content strategy Create guidelines and style guides for content creators Create content marketing copy for promotional campaigns, end-user adoption, and change management initiatives within Infosys Be able to work with AI-assisted tools for content creation Experience with chatbots, virtual assistants and AI-driven apps is an added benefit as well Educational Requirements Bachelor of Engineering Additional Responsibities: Education: Min Bachelor’ s Degree in Communications, Journalism, Technical Writing, UX, HCI, or equivalent practical experience. Technical and Professional Requirements: Requirements: Min 8 years of relevant writing experience for digital and mobile interfaces and websites Analytical skills with an ability for problem finding and root cause analysis Demonstrated ability to apply design thinking and system thinking Ability to collaborate and influence (with and without formal authority) business stakeholders, designers and development teams. Focus on collaborating to achieve outcomes Ability to plan and manage projects with minimal guidance and thrive in ambiguity. Excellent critical thinking, presentation and communication skills High learnability Excellent command on English vocabulary and the nuances of voice and tone

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