Merck KGaA

Process Solutions Marketing Operations

Posted On

May 14, 2024

Location

Bangalore, Karnataka

Experience Level

C - Professional (1-3 years)

Job Type

full-time

Apply By

June 25, 2024

Job Description

SCOPE OF RESPONSIBILITY:Scope of the responsibility lies within Process Solutions Portfolio Operations support.Senior Specialist supports Product Managers, Marketing Managers and Project Managers in execution of tasks related to Product Life Cycle Management/New Product Introduction E-commerce collaborating with Cross-functional teams using various systems for Process Solutions Portfolio Operations.ESSENTIAL JOB FUNCTIONS Act as a primary interface for product management with Operational teams (Manufacturing, Purchasing, Tech Service, QA, etc.)Facilitate Product Life Cycle Management and New Product Introduction activities using SAP, MDG-M and Web Data Maintenance tools.Review NPDI completeness, Master data completeness, and correctness.Support master data management, including data review, cleansing, enrichment, and consistency checks.Review PIM data compilation and cleansing. Troubleshoot web-related issues.Support all stages of product life cycle management and Portfolio review activities.Create and maintain appropriate documents and tracking systems for existing product updates.Ensure adherence to SLA and TAT agreements with stakeholders.Accountable for maintaining defined standards for quality and productivity.Ensure timely fulfilment of internal and external customer requirements.Demonstrate good process knowledge and assist in ISO compliance and CAPA Analysis.Support the team with process improvement ideas and necessary training.Position has no supervisory responsibility nor require any Business Travel.BASIC QUALIFICATIONSEducation: Postgraduate in Life Sciences (Biochemistry/Biotechnology/Microbiology) from a reputed University. Experience: 1+ Years in Scientific Industry Technical Skills / Competencies: Exhibit analytical skills, Problem Solving techniques, and proactive Stakeholder management and communication.Demonstrate process affinity and process improvement capabilities.Possess NPDI knowledge and usage of the Palantir tool.Have first experience in leading a team.Showcase scientific knowledge with a proficiency in Life science subjects.Understand roles and responsibilities of Portfolio Operations.Be proficient in Office 365 tools and have the ability to set up complex database queries.Navigate different t-codes in PRD, PRE, PRP & MDGM. Extract Data report - ERP (SAP) User Knowledge.Be an expert in Fast Track NPI Mechanism.Be an expert in Initiating the Change records/Controlled Document Management.Connect with different teams to build new queries for the process from a different dataset - BI Report Extraction/Query Designer/Aera/Palantir.Be an expert in communicating with Digital Marketing for Process improvements. Behavioral Competencies: Possess good oral and written communication skills.Demonstrate good organizational skills.Exhibit proficiency in Problem-solving, Planning & execution.Show a good understanding of management of interfaces and process understanding.Possess a high ability for self-management.Ability to bring up solutions self-driven.Demonstrate good proficiency in Customer orientation, Business acumen, and Leading change.Additional Local Needs: Since the responsibilities include being involved in frequent calls with the Product Management, Project Leads and Vendors who are mostly located in North America and European continent, the work hours would be from 1:30 PM to 10:30 PM IST, subject to slight modifications based on company policy.We are an equal opportunity employer that values workforce diversity. We want everyone to be able to bring their best self to work every day which is why equality and inclusion is at the forefront of all our activities. We are dedicated to a policy of non-discrimination in employment on any basis including race, caste, creed, colour, religion, sex, age, disability, marital status, sexual orientation, and gender identity.

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